PowerEdge：如何确定 iDRAC 是否可用

Summary: 一种常见的误解是，如果 PowerEdge 服务器无法启动、无法完成开机自检或遇到其他问题，iDRAC 也将无法访问。实际上，即使事先从未配置过 iDRAC，它通常仍处于联机状态并可帮助进行故障排除。利用 iDRAC 查看近期事件、分析日志和收集 SupportAssist 收集 （TSR） 对于加快诊断和恢复至关重要。

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Instructions

iDRAC 管理 PowerEdge 服务器上的系统运行状况 LED（也用作系统标识 LED）。如果 LED 亮起，无论颜色如何或闪烁，iDRAC 均处于联机状态，应该可以访问。

目录：

  1. 如果服务器已开机
  2. 如果服务器已关闭
  3. 如果服务器未开机
  4. 示例图片
  5. 访问 iDRAC 的后续步骤

 

提醒：检查系统运行状况 LED 指示灯时：

    1. 检查服务器的正面和背面。随着年龄的增长和使用，LED 可能会变得暗淡，并且在某些环境中难以看清。
    2. 即使 LED 短暂亮起然后熄灭，这仍表示 iDRAC 已联机，应尝试访问。

 

如果服务器已开机：

如果服务器已开机（电源按钮 LED 指示灯呈绿色稳定亮起），并且需要访问 iDRAC 来对缺少视频输出等问题进行故障处理，则该过程非常简单。检查服务器正面或背面的系统运行状况 LED 指示灯：

  • 蓝色（稳定亮起或闪烁）或 琥珀色（稳定亮起或闪烁） – iDRAC 应可访问。
  • 关闭 - 验证服务器的另一侧，以确保没有任何内容断开连接或发生故障。

 

如果服务器关闭：

 如果服务器运行状况良好（蓝色 LED 指示灯）且电源关闭，则系统运行状况 LED 可能会在设定的时间段后熄灭。要进行检测，请执行以下作：

  • 按下服务器正面或背面（如果配备）上的 System I（i 按钮）。如果 LED 指示灯开始呈蓝色闪烁，则 iDRAC 应联机且可访问。
    • 请参阅您的特定产品的安装和服务手册，以确定此按钮的位置。

 

如果服务器未开机：

此过程可帮助确定 iDRAC 是否在服务器本身未通电时正常运行，从而允许诊断和日志收集。建议执行以下步骤：

  1. 确保电源 LED 指示灯显示稳定的绿色运行状况 LED。否则，可能存在电源问题，例如插入了错误的电压电路、脱机的UPS等。
  2. 断开所有电源线与服务器的连接，并等待 2-3 分钟以确保完全释放残余电量。
  3. 将电源线或线缆稳固地重新插入服务器。
  4. 确认每个电源 LED 呈绿色稳定亮起，表示电源输入正常。
  5. 等待大约 2 分钟，以便 iDRAC 启动。
  6. 检查服务器正面和背面的系统运行状况 LED 指示灯。如果任一或两个 LED 指示灯亮起（蓝色或琥珀色），则 iDRAC 可能处于联机状态且可访问。以下是一般概念，可能因服务器代系和型号而异。有关更多详细信息，请参阅您的特定型号安装和服务指南。
    1. 呈蓝色稳定亮起 – 系统运行状况良好
    2. 琥珀色常亮 – 系统处于故障安全模式
    3. 呈琥珀色闪烁 – 系统出现故障

 

示例图片：

处于正常运行状态的系统图片（蓝色 LED），但服务器处于关闭状态

  • 提醒：所有这些服务器的运行状况 LED 指示灯均呈蓝色稳定亮起

服务器正面 — 正常（蓝色 LED）状态

服务器背面 — 正常（蓝色 LED）状态

报告错误的系统图片（通过拔下 PSU2 电源线进行模拟）

  • 提醒：除 R6715 （17G） 以琥珀色常亮显示外，所有服务器的运行状况 LED 呈琥珀色闪烁。

服务器正面 - 错误（琥珀色 LED）状态

服务器背面 — 错误（琥珀色 LED）状态  

 

访问 iDRAC 的后续步骤：

  1. 如果之前已配置 iDRAC：
    1. 确认其网络连接（如果未与其他 NIC 共享）已插入并显示活动
    2. 通过配置的 IP 访问 iDRAC 并登录
  2. 如果 iDRAC 之前未配置或在服务器本地配置，则可以使用 iDRAC Direct 来加快对 iDRAC 的访问，以收集 SupportAssist 收集 （TSR） 并查看是否存在任何问题。
    1. KB：000130077 — PowerEdge：如何使用 iDRAC Direct 功能

Affected Products

DD3300 Appliance, DD6300 Appliance, DD6400 Appliance, DD6410 Appliance, DD6900 Appliance, DD9400 Appliance, DD9410 Appliance, DD9900 Appliance, DD9910 Appliance, DD9910F Appliance

Products

Isilon Gen6.5, OEMR XL R470, OEMR XL R570, OEMR XL R670, OEMR XL R770, OEMR R240, OEMR R250, OEMR XE R250, OEMR R260, OEMR XE R260, OEMR R340, OEMR R350, OEMR XE R350, OEMR R360, OEMR XE R360, OEMR R440, PowerEdge XR2, OEMR R450, OEMR R540, OEMR R550 , OEMR R640, OEMR XL R640, OEMR R6415, OEMR R650, OEMR R650xs, OEMR R6515, OEMR R6525, OEMR R660, OEMR XL R660, OEMR R660xs, OEMR R6615, OEMR R6625, OEMR R740, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R750, OEMR R750xa, OEMR R750xs, OEMR R7515, OEMR R7525, OEMR R760, OEMR R760xa, OEMR R760XD2, OEMR XL R760, OEMR R760xs, OEMR R7615, OEMR R7625, OEMR R840, OEMR R860, OEMR R940, OEMR R940xa, OEMR R960, OEMR T140, OEMR T150, OEMR T340, OEMR T350, OEMR T360, OEMR T440, OEMR T550, OEMR T560, OEMR T640, OEMR XL T640, OEMR XL R240, OEMR XL R340, OEMR XL R660xs, OEMR XL R6615, OEMR XL R6625, OEMR XL R6715, OEMR XL R6725, OEMR XL R760xs, OEMR XL R7615, OEMR XL R7625, OEMR XL R7715, OEMR XL R7725, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R6715, PowerEdge R6725, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R770AP, PowerEdge R7715, PowerEdge R7725, PowerEdge R7725xd, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T130, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T330, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T430, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T630, PowerEdge T640, PowerEdge XE7740, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE8712, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XE9680L, PowerEdge XE9685L, PowerEdge XE9712, PowerEdge XE9780, PowerEdge XE9785L, PowerEdge XR11, PowerEdge XR12, PowerEdge XR5610, PowerEdge XR7620, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex appliance R860, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex custom node R860, PowerScale F210, PowerScale F710, PowerScale F910, VxFlex Ready Node R640, VxFlex Ready Node R740xd, Dell EMC vSAN MX740c Ready Node, Dell EMC vSAN MX750c Ready Node, Dell vSAN Ready Node MX760c, Dell EMC vSAN R440 Ready Node, Dell EMC vSAN R640 Ready Node, Dell EMC vSAN R6415 Ready Node, Dell EMC vSAN R650 Ready Node, Dell EMC vSAN R6515 Ready Node, vSAN Ready Node R660, Dell vSAN R6615 Ready Node, Dell vSAN R670 Ready Node, Dell vSAN R6715 Ready Node, Dell EMC vSAN R740 Ready Node, Dell EMC vSAN R740xd Ready Node, Dell EMC vSAN R750 Ready Node, Dell EMC vSAN R7515 Ready Node, Dell EMC vSAN R760 Ready Node, Dell vSAN R7615 Ready Node, Dell vSAN Ready Node R7625, Dell vSAN R770 Ready Node, Dell vSAN R7715 Ready Node, Dell vSAN R7725 Ready Node, Dell EMC vSAN R840 Ready Node, Dell EMC vSAN T350 Ready Node, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E560, VxRail E560 VCF, VxRail E560F, VxRail E560F VCF, VxRail E560N, VxRail E560N VCF, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560 VCF, VxRail G560F, VxRail G560F VCF, VxRail P Series Nodes, VxRail P570, VxRail P570 VCF, VxRail P570F, VxRail P570F VCF, VxRail S Series Nodes, VxRail S570, VxRail S570 VCF, VxRail V Series Nodes, VxRail VE-660, VxRail VE-6615 ...
Article Properties
Article Number: 000401536
Article Type: How To
Last Modified: 15 Dec 2025
Version:  2
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