Avamar: VM image backups fail with "No Proxy" because vCenter proxy is powered off
Summary: Avamar VM image backups fail with "No Proxy" because the proxy is powered off in vCenter.
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Symptoms
The Activity Monitor in the Avamar UI shows 'No Proxy'.
On-demand VMware Image backup fails with the following:
Category: APPLICATION
Severity: PROCESS
Summary: Failed to initiate virtual machine backup or restore.
Event Information:
Event Code: 30931
Category: APPLICATION
Severity: PROCESS
Summary: Failed to initiate virtual machine backup or restore.
If a group backup request is initiated.
Cause
The proxy is powered off in vCenter.
Resolution
- Open vCenter and check if the proxy is powered off.
- If the proxy is powered off, power on the proxy.
Additional Information
The following articles discuss issues which have the same generic "No Proxy" error.
- Avamar VM image backups fail with "No Proxy" because no proxy servers are configured to protect the datastore holding the client’s VMDKs
- Avamar VM image backups fails with "No Proxy" error due to an interruption to the vCenter connection
- Avamar VM image backups fails with "No Proxy" error due to the VM not having any hard disks
- Avamar VM image backups fails with "No Proxy" error due to the proxy being powered off in vCenter
- Avamar VM image backups fail with "No Proxy" error due to proxies not resolving in DNS
Affected Products
AvamarProducts
AvamarArticle Properties
Article Number: 000033569
Article Type: Solution
Last Modified: 05 Feb 2025
Version: 4
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