How to Force a Dell Encryption Sweep on Windows

Summary: This article describes how to force an encryption sweep on an endpoint using Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition) or Dell Encryption Personal (formerly Dell Data Protection | Personal Edition). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Products:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Affected Operating Systems:

  • Windows

Cause

Not Applicable

Resolution

Dell Encryption Enterprise and Dell Encryption Personal may use windows system probe (WSProbe.exe) to force a sweep of the entire machine to ensure compliance with the latest encryption policy.

Warning: Encryption sweeps may cause slight performance degradation. Dell Technologies recommends only running WSProbe.exe as needed.

To run WSProbe.exe:

  1. Go to C:\Program Files\Dell\Dell Data Protection\Encryption.
Note:
  • The directory may differ if changed during installation.
  • WSProbe.exe is only in version 7.3 and later of the software. For earlier versions, contact Dell Data Security ProSupport.
  1. Double-click WSProbe.exe.
Note: If using CLI, the drive letter should be specified (for example, WSProbe.exe C:\).

Type WSProbe.exe C:\
Figure 1: (English Only) Type WSProbe.exe C:\

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 
 

Affected Products

Dell Encryption
Article Properties
Article Number: 000130499
Article Type: Solution
Last Modified: 03 Apr 2024
Version:  11
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