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Article Number: 000056705


NMDA 9.x wizard RMAN restore fails with message ORA-12514

Article Content


Symptoms



When creating an RMAN restore using the wizard in NMDA 9.x, restoring back to the original database as the backup source could fail with the following error
 
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of startup command at 01/13/2017 19:32:34
ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
Recovery Manager complete.

Cause

This issue could occur when selecting  Yes , during the wizard option  Do you want the software to shut down the target database and start the database in mount mode before performing the recovery? .  If the users selects  yes , and you are using Oracle DB Authentication to connect to the target database, the Oracle listener must have a valid entry for the target database registered.

Resolution

Use Oracle netmgr, or netca tool to add a database listening location for the target database.  To ensure this is done correctly, you can verify by connecting to the target database using CLI, while the database is down.
 
i.e.
PS C:\> rman target user/passwd@SID
 
Recovery Manager: Release 12.1.0.2.0 - Production on Thu Jan 19 16:01:11 2017
 
Copyright (c) 1982, 2014, Oracle and/or its affiliates.  All rights reserved.
 
connected to target database (not started)

RMAN>


Alternatively you may use OS authentication to connect to the target database (for UNIX or Linux), or choose not to shutdown the target database during the wizard options.

Article Properties


Last Published Date

20 Nov 2020

Version

2

Article Type

Solution