Data Protection Advisor (DPA): Dataverzamelingsaanvragen van NetWorker mislukken met "error running nsradmin against server"

Summary: Dataverzamelingsaanvragen van NetWorker mislukken met "error running nsradmin against server"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms



Alle dataverzamelingsaanvragen voor NetWorker mislukken met "error running nsradmin against server"


Observaties van agent in debug:
DBG1    48066.48109    20200402:164006      com.base.runcmd - csystemopen(): cmd to run is: '/usr/sbin/nsradmin'

DBG1    48066.48109    20200402:164006      com.base.runcmd - csystemopen(): argument 0 is nsradmin
DBG1    48066.48109    20200402:164006      com.base.runcmd - csystemopen(): argument 1 is -s
DBG1    48066.48109    20200402:164006      com.base.runcmd - csystemopen(): argument 2 is nwserv.domain.com
DBG1    48066.48109    20200402:164006      com.base.runcmd - csystemopen(): input is . type: NSR
show type; version; hostname
print
quit
DBG2    48066.48109    20200402:164007      com.base.runcmd - csystemreadline(): select took 1.00503 seconds. 3598.99 seconds left
DBG2    48066.48109    20200402:164008      com.base.runcmd - csystemreadline(): select took 0.995401 seconds. 3598 seconds left
DBG2    48066.48109    20200402:164008        com.base.i18n - convertToUTF8Data(): convdata->conv is NULL
DBG1    48066.48109    20200402:164008      com.base.runcmd - csystemreadline(): failed to write to child
DBG1    48066.48109    20200402:164008      com.base.runcmd - csystemclose(): child exited with status 1


Wanneer de opdracht rechtstreeks op NetWorker wordt uitgevoerd, wordt de opdracht correct/probleemloos uitgevoerd.

Bij het controleren van de status op NetWorker wordt het volgende bericht weergegeven:
Test # 9 - Checking for unmounted devices ... 144502:nsrd: Unable to set user privileges based on user token for root on nwserv.domain.com:Security token has expired.

Cause

Dit is een NetWorker-verificatieprobleem.

Resolution

Raadpleeg het volgende KB-artikel voor NetWorker om het probleem met de verificatie op te lossen:
https://support.emc.com/kb/487486

Neem voor meer informatie contact op met de technische support van Dell.

Affected Products

Data Protection Advisor

Products

Data Protection Advisor
Article Properties
Article Number: 000173604
Article Type: Solution
Last Modified: 25 Apr 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.