VxRail: Falha no upgrade com o erro "java.lang.NullPointerException: null"

No Lcm-web.log, há um tempo de espera excedido para um script checkCertNeedUpdate.sh.
 

Lcm-web.log

2023-01-09 09:36:05,236 ERROR [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:484] Script command error (/etc/vmware-marvin/scripts/lcm/s
cripts/checkCertNeedUpdate.sh): [/bin/sh, /usr/lib/vmware-marvin/marvind/temp/12593456204235591740.tmp, ]
2023-01-09 09:36:05,237 WARN [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh]: Timed out, null return code.
2023-01-09 09:36:05,237 INFO [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh@localhost]: <stdout>


2023-09-14 09:56:12,247 WARN [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh]: Timed out
, null return code.
2023-09-14 09:56:12,247 INFO [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh@localhost]:
 <stdout>
2023-09-14 09:56:12,248 ERROR [SURROGATE] [lcm-core-0] c.v.l.c.c.p.VxRailManagerCertVerifyPrechecker [VxRailManagerCertVerifyPrechecker.java:112] Failed to verify if the certificate expired
 or expired soon.
2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:17] Try to translate message:
 Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it.
2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:19] Succeeded to translate me
ssage: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. -> Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Su
pport to fix it.
2023-09-14 09:56:12,249 ERROR [SURROGATE] [lcm-core-0] c.v.l.s.LcmCheckHelperService [LcmCheckHelperService.java:91] Pre-checking failure: Failed to verify the VxRail Manager certificate. C
ontact Support to fix it.
com.vce.lcm.exception.LCMException: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it.

Quando você executa o script checkCertNeedUpdate.sh / checkVxmCertExpiredAndDNS.sh manualmente, leva mais de cinco minutos.
 

O arquivo /etc/hosts tem o fqdn do VxRail Manager e ::1 O que está causando esse atraso no script.

Para resolver esse problema: 

• Fazer um backup do arquivo de hosts cp /etc/hosts /etc/hosts.bak.
• Usando o VI, remova o FQDN do VxRail Manager e ::1 do /etc/hosts .
• Execute o script novamente, e ele deve fornecer uma saída imediatamente.
• Repita o upgrade.

Arquivo hosts antes da modificação:

vxrail:/var/log/mystic # cat /etc/hosts
# VAMI_EDIT_BEGIN
# Generated by Studio VAMI service. Do not modify manually.
127.0.0.1  vxrail.examplevxrail.com vxrail localhost
::1  vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback
# VAMI_EDIT_END

Arquivo hosts após modificação:

vxrail:/var/log/mystic # cat /etc/hosts
# VAMI_EDIT_BEGIN
# Generated by Studio VAMI service. Do not modify manually.
127.0.0.1 vxrail localhost
vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback
# VAMI_EDIT_END