RecoverPoint VMAX3/PMAX:一致性群組未複製「無法進行變更,因為資料庫的磁片複本已變更」錯誤。

Summary: RecoverPoint Consistency Group with VMAX3/PMAX 未複製,並顯示「無法進行變更,因為資料庫的磁片複本已變更」錯誤。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

RecoverPoint 一致性群組處於錯誤狀態且未複寫。

檢閱 Flex 附掛程式或get_system_status -n輸出時,會發現下列錯誤。
 
One or more links of group CGName are set to replicate snaps and an error occurred in the snap-based replication process. The following errors were received from the storage: Link = ProdCGName->DRCGName, error = [The change cannot be committed because the disk copy of the database has changed] Link = ProdCGName->LocalCopyName, error = [The change cannot be committed because the disk copy of the database has changed]

在 RecoverPoint 裝置上, 會在 sysmapi 記錄中觀察到下列專案 (usr/emc/API/symapi/log/sysmapi-.log)。 
 
STARTING a SNAPVX ‘TERMINATE’ operation for Device List, snapshot ‘SNAPSHOT_Name’, generation N/A
 Symm  Number of Devices: 3
    Source Devices: [deviceID]
The SNAPVX ‘TERMINATE’ operation FAILED
The Snapvx operation FAILED

Cause

另一個程式可能已在嘗試更新 symapi 資料庫時停滯,或可能遇到其他問題。

Resolution

解決 方案:
具有錯誤狀況的 RecoverPoint RPA 重新開機。允許一致性群組初始化。

如果問題仍然存在,請聯絡 Dell 客戶支援並參考本文。
RecoverPoint VMAX3/PMAX:一致性群組未複製「無法進行變更,因為資料庫的磁片複本已變更」錯誤。

Affected Products

RecoverPoint, RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint Gen5 Server, RecoverPoint Gen6 Server, VMAX3 Series
Article Properties
Article Number: 000212110
Article Type: Solution
Last Modified: 08 Jun 2023
Version:  2
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