Avamar: How to Use GoAV Client Windows Avamar Logs Collector Menu

Summary: This article explains how to use the 'goav client winlogs get-logs' command.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

This feature is supported in GoAV version 1.95 and later.

  1. Download and install the GoAVtool from Avamar: GoAV Product Tool for Management and Troubleshooting    
  2. Once GoAV is placed on Avamar, go to the directory and make the tool executable.
chmod a+x goav
  1. The goav client winlogs get-logs command collects a log bundle (tar.gz file) containing Avamar, and Event Viewer Logs from a Windows Client registered with Avamar Server:
  • Avamar logs - Avamar client logs from Avamar Client installation path (Avamar var folder), excluding cache files (*.dat) and some folders like avfscache and update.
  • Event Viewer Logs - Event Viewer Logs from the client (in .csv format):
    • Application Logs
    • System Logs
    • Virtual Machine Management Service (VMMS) Logs (for Hyper-V Servers)

Client winlogs get-logs command:

Usage:
  goav client winlogs get-logs [flags]

Aliases:
  get-logs, get

Flags:
      --domain string     Domain Name (default "/")
      --fields strings    Fields to display (default [name,domainFqdn,id,enabled,activated,clientType,overtimeOption])
      --filter strings    Filter the result using key,value pair, --filter KEY=VALUE, for example --filter domain=/clients
  -h, --help              help for get-logs
      --name string       Client Name (Partial names are allowed)
      --no-mft            Do not prompt to upload log bundles to Dell MFT site.
      --no-warn           Do not display warning messages and prompts.
      --password string   Password for Dell MFT.
      --recursive         Recursive
      --site string       Domain for Dell MFT.
      --username string   Username for Dell MFT.

Global Flags:
  -d, --debug                debug output
  -f, --force                Ignore Configuration
  -n, --noheader             Do not display header
  -s, --validate-signature   Validate GoAV digital Signature

Usage examples:
The log collection-script warning and Manage File Transfer (MFT) prompt appear when gathering log bundles from /clients/client-1.mydomain.com and saving to /home/admin/goavlogs/ on the Avamar Server. This warning also appears when uploading it to Dell MFT. 

./goav client winlogs get-logs --domain /clients --name client-1.mydomain.com
 
Screenshot of Warning message

Screenshot of Confirmation of reply, yes or no
 

Screenshot of Select the Dell MFT domain
 

Screenshot of Enter MFT username
 

Screenshot of Enter MFT password

Collect a log bundle from /clients/client-1.mydomain.com and save it to /home/admin/goavlogs/ on Avamar Server (no script and MFT prompts are displayed):

./goav client winlogs get-logs --domain /clients --name client-1.mydomain.com --no-warn --no-mft
The client for which the log set is being collected should be registered with the Avamar Server and be able to connect to Data Domain systems.

If there are any issues using the GoAV tool to collect logs from a Windows client, use Avamar Log collector for Windows client script in Avamar: Avamar Log collector for Windows client

Affected Products

Avamar

Products

Avamar Client for Windows
Article Properties
Article Number: 000317368
Article Type: How To
Last Modified: 05 Jun 2025
Version:  2
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