PowerProtect Data Manager (PPDM): How to install PPCP on PPDM Linux deployment systems

Summary: This article provides a procedure to install the PowerProtect Data Manager (PPDM) Support Tools (PPCP) in Linux-based deployment systems.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

For PPDM running in Linux-based deployments, the software runs in a container environment. Thus, a few steps are required to run the PowerProtect Command Line Tool (PPCP).

The Dell Support Engineer provides PPCP (ppcp.zip), a support tool for PPDM servers, when needed.

Here is the procedure to upload the PPCP tool to the PPDM container:
 

  1. Upload the ppcp.zip to the Linux environment. Customers could use Secure File Transfer Protocol (SFTP) or Secure Copy Protocol (SCP) to transfer the file to the Linux system. 

    In this example, the ppcp.zip file is uploaded to the Linux /tmp directory: 
    suse-ppdm:~ # ls -la /tmp/ppcp.zip
-rw-r--r-- 1 root root 6798651 Dec 30 09:37 /tmp/ppcp.zip
suse-ppdm:~ #

     

  2. In the Linux system, find the internal IP address with the command: 
    ip addr

    For example, in this lab environment, the Linux Internal IP address is 172.24.0.193: 
    suse-ppdm:/tmp # ip addr show dev brpp0
5: brpp0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether c6:78:fc:ef:28:cc brd ff:ff:ff:ff:ff:ff
    inet 172.24.0.193/26 brd 172.24.0.255 scope global brpp0
       valid_lft forever preferred_lft forever
    inet6 fe80::c478:fcff:feef:28cc/64 scope link proto kernel_ll
       valid_lft forever preferred_lft forever
suse-ppdm:/tmp #

     

  3. Access to the PPDM core shell with the command: 
    sudo ppdmadmin shell -c core

     

  4. Use the scp command to copy the file from the Linux to the PPDM container: 
    scp root@<Linux internal IP address>:<path to the file> <local path to the file>

     

    The ppcp.zip becomes available in the PPDM container: 
    admin@ppdm-core:~> scp root@172.24.0.193:/tmp/ppcp.zip /home/admin/
Password:
ppcp.zip                               100% 6639KB 318.6MB/s   00:00
admin@ppdm-core:~> ls -la
total 6660
drwxr-x--- 5 admin app       212 Dec 30 03:55 .
drwxr-xr-x 8 root  root       98 Dec 29 07:30 ..
-rwxr-x--- 1 admin app       155 Dec 29 07:30 .aaa-client.properties
-rw------- 1 admin admin     996 Dec 30 03:55 .bash_history
-rwxr-xr-x 1 admin admin     629 Dec 29 07:30 .bash_profile
-rwxr-xr-x 1 admin admin     629 Dec 29 07:30 .bashrc
drwxr-xr-x 3 admin admin      17 Dec 29 07:39 .cache
drwxr-xr-x 3 admin admin      28 Dec 29 07:31 .config
-r-------- 1 admin admin      20 Dec 30 00:00 .erlang.cookie
-rw-r--r-- 1 admin admin 6798651 Dec 30 03:55 ppcp.zip
drwx------ 2 admin admin     108 Dec 30 03:47 .ssh
admin@ppdm-core:~>

     

  5. Extract the file, and add the run permission to the file: 
    admin@ppdm-core:~> unzip ppcp.zip
Archive:  ppcp.zip
  inflating: README.txt
  inflating: ppcp.sha256sum
  inflating: ppcp
admin@ppdm-core:~> chmod 755 ppcp
admin@ppdm-core:~> ls -la
total 27952
drwxr-x--- 5 admin app        276 Dec 30 04:01 .
drwxr-xr-x 8 root  root        98 Dec 29 07:30 ..
-rwxr-x--- 1 admin app        155 Dec 29 07:30 .aaa-client.properties
-rw------- 1 admin admin      996 Dec 30 03:55 .bash_history
-rwxr-xr-x 1 admin admin      629 Dec 29 07:30 .bash_profile
-rwxr-xr-x 1 admin admin      629 Dec 29 07:30 .bashrc
drwxr-xr-x 3 admin admin       17 Dec 29 07:39 .cache
drwxr-xr-x 3 admin admin       28 Dec 29 07:31 .config
-r-------- 1 admin admin       20 Dec 30 00:00 .erlang.cookie
-rwxr-xr-x 1 admin admin 21794816 Jul 31  2023 ppcp
-rw------- 1 admin admin       71 Jul 31  2023 ppcp.sha256sum
-rw-r--r-- 1 admin admin  6798651 Dec 30 04:01 ppcp.zip
-rw------- 1 admin admin     1068 Jul 31  2023 README.txt
drwx------ 2 admin admin      108 Dec 30 03:47 .ssh
admin@ppdm-core:~>

     

  6. The PPCP is ready to use. 
     
  7. If Dell Support requires a file for review, for example if a PPDM internal database (ESDB) backup is collected: 
    admin@ppdm-core:~> ./ppcp es backup
===========================================================
PPCP  :  0.43
PPDM  :  19.22.0-16
Date  :  30 Dec 2025 04:04 UTC
===========================================================
Checking if PPCP repository exists
NO PPCP repository found,creating a new one
Created Repository
PPCP repository found
Deleting older snapshots
Removing older bz2 file
Creating Snapshot
Snapshot Created State SUCCESS
Creating tar file
Updating TAR with Hostname/IP information
Elastic Search Snapshot File : /data01/serverdr_staging/ppcp_snapshot_2025-12-30_04-04-31.tar.bz2
Deleting PPCP snapshot
admin@ppdm-core:~>

    Use the scp command to copy the file from the PPDM container to the Linux system: 
    scp <local path to the file> root@<Linux internal IP address>:<path to the file>

    For example, the ESDB backup is copied to the Linux /tmp directory: 
    admin@ppdm-core:~> scp /data01/serverdr_staging/ppcp_snapshot_2025-12-30_04-04-31.tar.bz2 root@172.24.0.193:/tmp/
Password:
ppcp_snapshot_2025-12-30_04-04-31.tar.bz2                                           100% 7880KB  16.6MB/s   00:00
admin@ppdm-core:~>

     

  8. The file is available in the Linux /tmp directory.

    For example: 
    suse-ppdm:~ # ls -la /tmp/ppcp_snapshot_2025-12-30_04-04-31.tar.bz2
-rw-r--r-- 1 root root 8069120 Dec 30 12:05 /tmp/ppcp_snapshot_2025-12-30_04-04-31.tar.bz2
suse-ppdm:~ #

 

Additional Information

SCP from the Linux system to the PPDM container is not allowed.

The PPDM internal IP address is 172.24.0.200:

admin@ppdm-core:~> ip addr show dev eth0
2: eth0@if6: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether 42:bd:58:dd:a2:5c brd ff:ff:ff:ff:ff:ff link-netnsid 0
    inet 172.24.0.200/26 brd 172.24.0.255 scope global eth0
       valid_lft forever preferred_lft forever
    inet6 fe80::40bd:58ff:fedd:a25c/64 scope link
       valid_lft forever preferred_lft forever
admin@ppdm-core:~>

SCP from the Linux to the PPDM is not allowed:

suse-ppdm:~ # scp /tmp/ppcp.zip admin@172.24.0.200:/home/admin
ssh: connect to host 172.24.0.200 port 22: Connection refused
scp: Connection closed
suse-ppdm:~ #
Article Properties
Article Number: 000409781
Article Type: How To
Last Modified: 09 Jan 2026
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.