NVP vProxy : nsrvproxy_mgmt redéploiement échoue avec le message « cannot get desired visd status for redeploy request »

Summary: L’appliance NetWorker VMware Protection (NVP) vProxy est redéployée ou mise à niveau à l’aide de la commande nsrvproxy_mgmt. Le processus échoue, indiquant « Mise à niveau Vproxy : impossible d’obtenir l’état visd souhaité pour la demande de redéploiement. Soit une erreur s’est produite, soit visd n’a pas pu traiter la demande dans les délais prévus. » ...

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Symptoms

L’appliance vProxy est redéployée ou mise à niveau à l’aide de nsrvproxy_mgmt ou à partir de NetWorker Web User Interface (NWUI) ; Toutefois, le processus échoue avec les erreurs suivantes :

[root@nsr nsr]# nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z '!Password1' -f
160859:nsrvproxy_mgmt: vProxy management job started with CLI: 'nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z **** -f '
161335:nsrvproxy_mgmt: Starting 'nsr-vproxy01.amer.lan' vProxy redeployment on 'vcsa.amer.lan' vCenter.
200749:nsrvproxy_mgmt: Hostname override. Using alias 'nsr-vproxy01.amer.lan' instead.
04/29/25 09:24:41.124777 nsrvproxy_mgmt-D0 libCURL SSL support is Enabled.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

186879:nsrvproxy_mgmt: Downloaded logs for VISD upgrade session.186882:nsrvproxy_mgmt: Deleted VISD upgrade session.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

161329:nsrvproxy_mgmt: Failed to redeploy vProxy 'nsr-vproxy01.amer.lan': vProxy Redeployment failed with error(s) : Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.
.
161319:nsrvproxy_mgmt: vProxy management job completed with errors.

Le /nsr/logs/adhoc/nsrvproxy_mgmt/vproxy_upgrade_session_nsr-vproxy01.amer.lan_JOBID Connectez-vous aux rapports du serveur NetWorker :

YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to access the OVA file '': open : no such file or directory
YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to locate the vProxy OVA file for deployment.

Cause

Le fichier OVA vProxy a été placé dans un répertoire incorrect ; par exemple: /nsr/vproxy_ova_ovas

Le répertoire requis est :
Linux : /nsr/vproxy_ova/ovas
Windows. : <install drive>:\Program Files\EMC NetWorker\nsr\vproxy_ova\ovas

L’option de redéploiement de l’interface utilisateur Web NetWorker fournit l’instruction suivante :
Option de redéploiement NWUI vProxy 

Resolution

Déplacez le fichier OVA vProxy vers le répertoire approprié.

Voir: NVP vProxy : Mise à niveau de l’appliance NVP vProxy à l’aide de nsrvproxy_mgmt

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000314581
Article Type: Solution
Last Modified: 29 Apr 2025
Version:  1
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