NVP vProxy: nsrvproxy_mgmt redeployment non riesce con "cannot get desired visd status for redeploy request"

Summary: L'appliance vProxy NetWorker VMware Protection (NVP) viene reinstallato o aggiornato utilizzando il comando nsrvproxy_mgmt. Il processo ha esito negativo e viene visualizzato il messaggio "Vproxy upgrade: cannot get desired visd status for redeploy request. Si è verificato un errore o visd non è stato in grado di elaborare la richiesta nei tempi previsti." ...

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Symptoms

L'appliance vProxy viene reinstallato o aggiornato utilizzando nsrvproxy_mgmt o dall'interfaccia utente web di NetWorker (NWUI); Tuttavia, il processo non riesce con i seguenti errori:

[root@nsr nsr]# nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z '!Password1' -f
160859:nsrvproxy_mgmt: vProxy management job started with CLI: 'nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z **** -f '
161335:nsrvproxy_mgmt: Starting 'nsr-vproxy01.amer.lan' vProxy redeployment on 'vcsa.amer.lan' vCenter.
200749:nsrvproxy_mgmt: Hostname override. Using alias 'nsr-vproxy01.amer.lan' instead.
04/29/25 09:24:41.124777 nsrvproxy_mgmt-D0 libCURL SSL support is Enabled.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

186879:nsrvproxy_mgmt: Downloaded logs for VISD upgrade session.186882:nsrvproxy_mgmt: Deleted VISD upgrade session.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

161329:nsrvproxy_mgmt: Failed to redeploy vProxy 'nsr-vproxy01.amer.lan': vProxy Redeployment failed with error(s) : Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.
.
161319:nsrvproxy_mgmt: vProxy management job completed with errors.

La variabile /nsr/logs/adhoc/nsrvproxy_mgmt/vproxy_upgrade_session_nsr-vproxy01.amer.lan_JOBID log on the NetWorker server segnala:

YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to access the OVA file '': open : no such file or directory
YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to locate the vProxy OVA file for deployment.

Cause

Il pacchetto OVA per vProxy è stato inserito in una directory errata; Per esempio: /nsr/vproxy_ova_ovas

La directory richiesta è:
Linux: /nsr/vproxy_ova/ovas
Windows: <install drive>:\Program Files\EMC NetWorker\nsr\vproxy_ova\ovas

L'opzione redeploy di NetWorker Web User Interface fornisce la seguente istruzione:
Opzione di reimplementazione di vProxy NWUI 

Resolution

Spostare il pacchetto OVA vProxy nella directory corretta.

Vedere: NVP vProxy: Come aggiornare l'appliance NVP vProxy utilizzando nsrvproxy_mgmt

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000314581
Article Type: Solution
Last Modified: 29 Apr 2025
Version:  1
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