SourceOne Discovery Manager: Users are unable to delete matters using the web client.
Summary: Users are unable to delete matters using the web client. The delete option is disabled and cannot be selected.
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This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
When using the Discovery Manager Web client, you are unable to delete matters. The delete option is disabled and cannot be selected.
Cause
Delete has been disabled on the Discovery Manager Web application.
This was done by adding a Deny Verb for DELETE in DiscoveryManagerWeb -> Request Filtering -> HTTP Verbs.
This was done by adding a Deny Verb for DELETE in DiscoveryManagerWeb -> Request Filtering -> HTTP Verbs.
Resolution
Allow or delete the Deny Verb in Request Filtering to allow Delete requests to be processed in the web application.
Additional Information
Note that the 'Deny' option is not a default configuration and is not set by the product during installation.
Affected Products
SourceOneProducts
SourceOne, SourceOne Discovery ManagerArticle Properties
Article Number: 000069107
Article Type: Solution
Last Modified: 02 Jun 2025
Version: 4
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