How to Enable SSH in Dell Security Management Server Virtual

Summary: Learn step-by-step instructions about how to create a secure shell (SSH) user in Dell Security Management Server Virtual.

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Instructions

This article covers how to enable a secure shell (SSH) user in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

Affected Versions:

  • v8.2.0 and Later

Affected Operating Systems:

  • Linux

The process to enable an SSH user for Dell Security Management Server Virtual varies between v9.11.0 and Later and v8.2.0 to 9.10.1. Click the appropriate version for more information. For versioning information, reference How to Identify the Dell Data Security Server Version.

v9.11.0 and Later

  1. Log in to the virtual appliance using the default administrator (delluser) credentials.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for the virtual appliance are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select SSH and then press Enter.
    SSH
  4. Press the spacebar to enable delluser, dellsupport, or dellconsole. Once all wanted accounts are checked, select OK, and then press Enter.
    Enabling accounts

v8.2.0 to 9.10.1

  1. Log in to the virtual appliance using the default administrator (ddpuser) credentials.
    Dell Security Server Virtual administration console
    Note:
    • The default credentials for the virtual appliance are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select SSH Settings and then press Enter.
    SSH Settings
  4. Press the spacebar to enable ddpuser, ddpsupport, or ddpconsole. Once all wanted accounts are checked, select OK, and then press Enter.
    Enabling accounts

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000124760
Article Type: How To
Last Modified: 23 May 2025
Version:  13
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