Dell Pro 5 Micro P5M1260 Cannot Access Service Setup Options Using Serial Over LAN

Summary: Learn what to do if the CTRL+ALT+S hotkey does not show Service Setup options in the BIOS of a Dell Pro 5 Micro P5M1260 while using Serial over LAN (SOL).

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Symptoms

The CTRL+ALT+S hotkey is used on a Dell Pro 5 Micro P5M1260 in the BIOS to display or hide Service Setup options. The CTRL+ALT+S hotkey does not display or hide the Service Setup options in the BIOS when connecting to a Dell Pro 5 Micro P5M1260 using Serial over LAN (SOL).

影響を受けるプラットフォーム:

  • Dell Pro 5 Micro P5M1260

Cause

SOL does not support multi-key inputs such as CTRL+ALT+S. This is a limitation of SOL.

Resolution

短期的な解決方法：

Enable service mode items from the computer locally and then connect using SOL.

長期的な解決策：

エンジニアリング部門は、ドライバーまたはBIOSのバージョンXYZ以降でリリースされる修正に取り組んでいます。アップデートされたドライバーまたはBIOSが利用可能になると、コンピューターのサポート ページに掲載されます。 BIOS version A03 is expected to be released in July. Starting with BIOS version A03, the Service Setup items in the BIOS will be natively displayed when connecting using SOL.

Affected Products

Dell Pro 5 Micro P5M1260
Article Properties
Article Number: 000444954
Article Type: Solution
Last Modified: 24 May 2026
Version:  2
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