PowerProtect Data Manager: Unable to enable LWD on a VM

Summary: PowerProtect Data Manager: Unable to enable LWD on a VM. Error "Data protection operation is not allowed while a migration is in progress" When trying to add a VM to a Policy, PowerProtect Data Manager tries to enable LWD on the VM. This task fails. ...

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Symptoms

When trying to add a VM to a Policy, PowerProtect Data Manager tries to enable LWD on the VM. This task fails with the following error:
  
Enable LWD-based data protection Virtual machine  VM01 Cannot complete the operation. See the event log for details. Data protection operation is not allowed while a migration is in progress com.vmware.dp

The VM is not being migrated. DRS is disabled.

Cause

Some Unknown condition in vSphere was causing this failure. Prior to this issue occurring, the vCenter server was unresponsive. It is possible that the VM was being migrated when the vCenter was unresponsive.

Resolution

The following steps resolved the issue:

1. From vSphere UI, shutdown the VM
2. Remove the VM from the vCenter inventory.
3. Re-register the VM in the vCenter server (Browse the datastore and locate the VMs vmx file to re-register).
 
NOTE: The above steps are provided as general guidance. Consult with VMware Support to understand the root cause of the issue and if the above steps are not possible to perform.

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219184
Article Type: Solution
Last Modified: 17 Nov 2023
Version:  1
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