Article Number: 000211622
PowerEdge R7525 Install OS failed from Intel X710 PXE boot and stuck at get client information screen
Summary: This article gives the solution of PowerEdge R7525 Install OS failed from Intel X710 PXE boot and stuck at get client information screen.
Article Content
Symptoms
PowerEdge R7525 Install OS failed from Intel X710 PXE boot and stuck at get client information screen, unable to display the next steps after waiting for a long time.
1.TSR log check Intel X710 10G NIC link is up, firmware was up to date.
2.try to update BIOS and NIC firmware to other version test, boot from Intel X710 NIC still stuck at get client information screen.
3.try to swap 10 GB SFP module, and cable test cannot solve the issue.
4.workaround: Swap to Broadcom5720 1G NIC(LOM) boot from PXE install OS is OK.
1.TSR log check Intel X710 10G NIC link is up, firmware was up to date.
2.try to update BIOS and NIC firmware to other version test, boot from Intel X710 NIC still stuck at get client information screen.
3.try to swap 10 GB SFP module, and cable test cannot solve the issue.
4.workaround: Swap to Broadcom5720 1G NIC(LOM) boot from PXE install OS is OK.
Cause
NA
Resolution
After disabled, Intel X710 firmware LLDP and the PXE install OS failed issue was solved.
F2------Device settings-------Intel X710 NIC------NIC Configuration-------LLDP Agent: Disabled.
F2------Device settings-------Intel X710 NIC------NIC Configuration-------LLDP Agent: Disabled.
Article Properties
Affected Product
PowerEdge R7525
Last Published Date
18 Aug 2023
Version
2
Article Type
Solution