PowerStore: DP may enter a rolling panic following modification of a DataDomain remote system from within the PowerStore GUI
Summary: DP may enter a rolling panic following modification of a DataDomain remote system from within the PowerStore GUI.
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Symptoms
DP may enter a rolling panic following modification of a DataDomain remote system from within the PowerStore GUI.
Cause
If there are over 1024 backups on a DataDomain, it will cause this DP panic because the current implementation of DP assumes no more than 1024 items should be included which is not reasonable.
Resolution
Short term:
Disable communication to the DataDomain(s) via the network or shut them down temporarily or reduce the number of backups on the DataDomain.
Medium term:
Reduce the number of backups on the DataDomain appliance.
Long term:
Upgrade PowerStore code to 3.6.1.4-2413340 or above.
Affected Products
PowerStore 1000TProducts
PowerStore 1200T, PowerStore 3000T, PowerStore 3200T, PowerStore 5000T, PowerStore 500T, PowerStore 5200T, PowerStore 7000T, PowerStore 9000T, PowerStore 9200TArticle Properties
Article Number: 000384739
Article Type: Solution
Last Modified: 30 Oct 2025
Version: 1
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