DELL APEX CLOUD PLATFORM for Red Hat OpenShift: Failed to reverse resolve the IP address X.X.X.X with the DNS server during deployment
Summary: DELL APEX CLOUD PLATFORM for Red Hat OpenShift: Failed to reverse the IP address X.X.X.X with DNS server during deployment ACP compute cluster bring up failing during validation with error: "Thorough Validation Report 6/7" "[ACP_OCP_01_4_2012] Validation error." ...
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Symptoms
As per the Below Screenshot
Cause
Customer DNS server does not support eDNS (Extension Mechanisms for DNS) which is causing the problem for the deployment.
Resolution
To resolve the validation error, either:
- Enable EDNS in the customer's DNS environment
- Configured DNS lookup/forwarding on a FreeIPA server
After making the change the validation errors will clear.
Affected Products
APEX Cloud Platform for Red Hat OpenShift, PowerFlex appliance Intelligent Catalog SoftwareProducts
PowerFlex rack, VxFlex Ready Nodes, PowerFlex Appliance, PowerFlex custom node, ScaleIO, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760
, PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex rack connectivity, PowerFlex rack HW, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840
...
Article Properties
Article Number: 000227481
Article Type: Solution
Last Modified: 01 Aug 2025
Version: 2
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