NetWorker:Azure VM 快照还原“azureCreateVM:创建 nic 时出错”
Summary: NetWorker Azure 虚拟机 (VM) 还原 (nsrazure_recover) 失败,并显示错误“azureCreateVM: error while creating nic”
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Symptoms
NetWorker 配置为执行 Azure 虚拟机快照保护。
Azure 虚拟机快照还原失败,并在 nsrazure_recover 日志:
Linux:/nsr/logs/adhoc/nsrazure_recover/jobid.log
Windows(默认):C:\Program Files\EMC NetWorker\nsr\logs\adhoc\nsrazure_recover\jobid.log
Using 'VNET-NAME' vnet from resource group 'RESOURCE-GROUP-NAME'.
Target VM 'RESOURCE-GROUP-NAME:VM-NAME-TESTRESTORE' does not exist and will be recreated.
Restoring OS disk 'VM-NAME_OsDisk_1'.
Using 'STORAGE-ACCOUNT-NAME' storage account from resource group 'RESOURCE-GROUP-NAME'.
Recovered disk from ssid 'SSID' to resource group 'RESOURCE-GROUP-NAME', storage account 'STORAGE-ACCOUNT-NAME'
Recreating the VM 'VM-NAME-TESTRESTORE' in resource group 'RESOURCE-GROUP-NAME'.
208119:nsrazure_recover: Error from url 'https://management.azure.com/subscriptions/SUBSCRIPTION-ID/resourceGroups/RESOURCE-GROUP-NAME/providers/Microsoft.Network/networkInterfaces/RESOURCE-GROUP-NAME_VM-NAME-TESTRESTORE_nic?api-version=2023-02-01': Response Code: 400 Response Data: {"error":{"code":"SubnetIsFull","message":"Subnet /subscriptions/SUBSCRIPTION-ID/resourceGroups/RESOURCE-GROUP-NAME/providers/Microsoft.Network/virtualNetworks/VNET-NAME/subnets/SUBNET-NAME with address prefix 10.x.x.x/xx does not have enough capacity for 1 IP addresses.","details":[]}}
207899:nsrazure_recover: azureCreateVM: error while creating nic
207984:nsrazure_recover: Creating VM 'RESOURCE-GROUP-NAME:VM-NAME-TESTRESTORE' failed.Cause
在 Azure 虚拟机还原期间,指定了 Azure 虚拟网络 (VNET) 和子网。
在还原期间指定的 Azure 子网没有任何可在恢复的虚拟机上使用的可用 IP 地址。
Resolution
有两个选项:
- 如果必须使用指定的 VNET 和子网,则 Azure 管理员必须在 Azure 子网中添加或释放 IP 地址。
- NetWorker 备份管理员可以在具有可用 IP 地址的同一 VNET 中指定不同的 Azure 子网。或者,如果 VNET 仅包含一个子网,请在目标 Azure 资源组中标识具有可用 IP 的 VNET 和子网。
Affected Products
NetWorkerProducts
NetWorker FamilyArticle Properties
Article Number: 000345802
Article Type: Solution
Last Modified: 16 Jul 2025
Version: 2
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