SRM makes excessive PAPI | HTTP calls causing high FD counts and subsequent 500 errors in PowerScale
Resumen: SRM makes excessive PAPI calls causing high FD counts and subsequent 500 errors in PowerScale causing the papi_d and http_d to crash which requires a restart of the daemon.
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Síntomas
Errors seen on http on Isilon node which is discovered in SRM; x.x.x.x is the SRM collector IP
2021-03-25T10:14:12+01:00 18.3 Isilon-4(id4) httpd[3254]: [auth_isilon:error] [pid 3254:tid 34510904832] [client x.x.x.x:58282] (403) User admin doesn't have logon privilege to service platform.
2021-03-25T10:14:16+01:00 18.3 Isilon-4(id4) httpd[3254]: [auth_isilon:error] [pid 3254:tid 34510904832] [client x.x.x.x:58618] (403) User admin doesn't have logon privilege to service platform.
2021-03-25T10:19:12+01:00 18.3 Isilon-4(id4) httpd[3254]: [auth_isilon:error] [pid 3254:tid 34511470080] [client x.x.x.x:59364] (403) User admin doesn't have logon privilege to service platform.
2021-03-25T10:14:12+01:00 18.3 Isilon-4(id4) httpd[3254]: [auth_isilon:error] [pid 3254:tid 34510904832] [client x.x.x.x:58282] (403) User admin doesn't have logon privilege to service platform.
2021-03-25T10:14:16+01:00 18.3 Isilon-4(id4) httpd[3254]: [auth_isilon:error] [pid 3254:tid 34510904832] [client x.x.x.x:58618] (403) User admin doesn't have logon privilege to service platform.
2021-03-25T10:19:12+01:00 18.3 Isilon-4(id4) httpd[3254]: [auth_isilon:error] [pid 3254:tid 34511470080] [client x.x.x.x:59364] (403) User admin doesn't have logon privilege to service platform.
Causa
User admin doesn't have logon privilege to service platform.
Resolución
Provide the role ISI_PRIV_AUTH to the admin user, which is used in the SRM discovery.
Isilon-1# isi auth roles view admin
Privileges
ID: ISI_PRIV_LOGIN_CONSOLE
Read Only: True
ID: ISI_PRIV_LOGIN_PAPI
Read Only: True
ID: ISI_PRIV_LOGIN_SSH
Read Only: True
ID: ISI_PRIV_SYS_SHUTDOWN
Read Only: True
ID: ISI_PRIV_SYS_SUPPORT
Read Only: True
ID: ISI_PRIV_SYS_TIME
Read Only: False
ID: ISI_PRIV_SYS_UPGRADE
Read Only: False
ID: ISI_PRIV_AUTH
Read Only: True
Alternatively, you could have a new user created with the required roles for SRM.
Isilon-1# isi auth roles view admin
Privileges
ID: ISI_PRIV_LOGIN_CONSOLE
Read Only: True
ID: ISI_PRIV_LOGIN_PAPI
Read Only: True
ID: ISI_PRIV_LOGIN_SSH
Read Only: True
ID: ISI_PRIV_SYS_SHUTDOWN
Read Only: True
ID: ISI_PRIV_SYS_SUPPORT
Read Only: True
ID: ISI_PRIV_SYS_TIME
Read Only: False
ID: ISI_PRIV_SYS_UPGRADE
Read Only: False
ID: ISI_PRIV_AUTH
Read Only: True
Alternatively, you could have a new user created with the required roles for SRM.
Información adicional
ViPR SRM/Watch4Net: What Privileges are required for Isilon Discovery
https://www.dell.com/support/kbdoc/en-us/000030368/vipr-srm-watch4net-what-privileges-are-required-for-isilon-discovery?lang=en
https://www.dell.com/support/kbdoc/en-us/000030368/vipr-srm-watch4net-what-privileges-are-required-for-isilon-discovery?lang=en
Productos afectados
SRM, SRMPropiedades del artículo
Número del artículo: 000185665
Tipo de artículo: Solution
Última modificación: 05 feb 2022
Versión: 4
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