PowerProtect: PPDM Oracle backups fail with: AppBackupAssetsOp: Backup failed with error Process /home/oracle/opt/dpsapps/rmanagent/bin/ddbmcon failed with error code -6, stdout data: , stderr data: ..
Resumen: This article provides a workaround for the following issue. A backup failure occurs because the Operating system user configured to do backups does not have permission to access Oracle client side libraries. ...
Este artículo se aplica a
Este artículo no se aplica a
Este artículo no está vinculado a ningún producto específico.
No se identifican todas las versiones del producto en este artículo.
Síntomas
Oracle Backups fail after an Oracle patch or upgrade. The the following message is seen.
ddbmcon log shows the following error when connecting to the database
AppBackupAssetsOp: Backup failed with error Process /home/oracle/opt/dpsapps/rmanagent/bin/ddbmcon failed with error code -6, stdout data: , stderr data: ..
ddbmcon log shows the following error when connecting to the database
[TRACE_ID:a8d14cc3ba61af79;JOB_ID:807baa3f0ebb6ac1;EXEC_ID:900b0d63c550ebd6] ddbmcon: build machine = linux86w
[TRACE_ID:a8d14cc3ba61af79;JOB_ID:807baa3f0ebb6ac1;EXEC_ID:900b0d63c550ebd6] ddbmcon: Oracle library: /opt/oracle/product/19.0.0/dbhome_1/lib64/libclntsh.so not found.
[TRACE_ID:a8d14cc3ba61af79;JOB_ID:807baa3f0ebb6ac1;EXEC_ID:900b0d63c550ebd6] ddbmcon: Oracle library: /opt/oracle/product/19.0.0/dbhome_1/lib/libclntsh.so not found.
[TRACE_ID:a8d14cc3ba61af79;JOB_ID:807baa3f0ebb6ac1;EXEC_ID:900b0d63c550ebd6] ddbmcon: Please verify correct ORACLE_HOME.
[TRACE_ID:a8d14cc3ba61af79;JOB_ID:807baa3f0ebb6ac1;EXEC_ID:900b0d63c550ebd6] ddbmcon: ====auth:1 dbver:19====failing with sysbkp oci authmode====
Causa
Oracle was upgraded/patched and the Operating system user configured to do backup does not have permissions to open the following Oracle client libraries
PPDM must be able open the previous Oracle client libraries to be able to connect to the Oracle Database.
-rwx------. 1 oracle oinstall 2247120 Apr 14 03:38 libasmclntsh19.so
-rwx------. 1 oracle oinstall 8056664 Apr 14 03:38 libclntshcore.so.19.1
-rw-------. 1 oracle oinstall 1771463 Apr 14 03:38 clntshcore.map
-rwx------. 1 oracle oinstall 81182280 Apr 14 03:38 libclntsh.so.19.1
-rw-------. 1 oracle oinstall 6165285 Apr 14 03:38 clntsh.map
Resolución
Change permissions to the Oracle client libraries so that the Oracle user has permission to open them and connect to the Oracle Database.
Example:
The above is only an example. Consult the DBA before changing permissions on the Oracle libraries.
chmod 755 *clnt*
Propiedades del artículo
Número del artículo: 000212641
Tipo de artículo: Solution
Última modificación: 25 may 2023
Versión: 2
Encuentre respuestas a sus preguntas de otros usuarios de Dell
Servicios de soporte
Compruebe si el dispositivo está cubierto por los servicios de soporte.