Dell Unity: Error "Installation IO Module failed with commit io error 0x9000002" when committing I/O module

Résumé: Error "Installation IO Module failed with commit io error 0x9000002" when committing an I/O module.

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Symptômes

User installed two 10 GbE I/O Modules using Solve Procedure for Customers "Adding IO Modules." Once committing the I/O Modules, the user received an error message:

Installation IO Module failed with commit io error 0x9000002

SPlogs show:

IOModule   32002 [ERROR] User: Task <System health checks> of <22> (2) failed
IOModule   32001 [ERROR] User: The hardware configuration commit operation failed

Unisphere CLI shows error:

uemcli /sys/task/job show

Operation failed. Error code: 0x9000002
Cannot commit the configuration because it is invalid. Insert valid SFP modules of same type into the uncommitted CNA ports or remove them from the uncommitted CNA ports, and then try again.  (Error Code:0x9000002)

 

Cause

The array was recently upgraded to Falcon 4.1.1. System View and System Health do not show any Attention State:
EMC Unisphere

EMC Unisphere System Health

Replication connection was enabled (before upgrade) but no Replications were created. Replication state was set to "Attention" after upgrade:
EMC Unisphere Connections

 

Résolution

Under Replication, click "Verify and Update" > Connections to remove Attention State from Replication. Once Replication is OK, commit new I/O Modules under System View > DPE > Commit I/O Ports.

 

Produits concernés

Dell EMC Unity 400F

Produits

Dell EMC Unity 400F, Dell EMC Unity Family
Propriétés de l’article
Numéro d’article: 000055174
Type d’article: Solution
Dernière modification: 17 avr. 2026
Version:  6
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