Dell Data Security Shield Modes
Résumé: This article discusses the Dell Data Security (formerly Dell Data Protection) shield modes.
Cet article concerne
Cet article ne concerne pas
Cet article n’est associé à aucun produit spécifique.
Toutes les versions du produit ne sont pas identifiées dans cet article.
Symptômes
Affected Products:
- Credant Mobile Guardian
- Dell Encryption Enterprise
- Dell Data Protection | Enterprise Edition
- Dell Encryption External Media
- Dell Data Protection | External Media Edition
- Dell Encryption Personal
- Dell Data Protection | Personal Edition
- Dell Data Protection | Security Tools
- Dell Encryption Enterprise for Server
- Dell Data Protection | Server Edition
Affected Platforms:
- Windows
Policy-based Dell Data Security (formerly Dell Data Protection) software use a shield mode identifier for product classification.
Cause
Warning:
- Shield mode is determined at the time of product installation and cannot be modified manually.
- Shield mode is only used to troubleshoot product type or status.
Résolution
The shield modes for Dell Data Security products are:
| ID | Mode | Product |
|---|---|---|
| 0 | Unknown/ Uninitialized | Not Initialized/ Unprovisioned1 |
| 1 | Enterprise Mode | Dell Encryption Enterprise \ Dell Data Protection Enterprise Edition Shield |
| 2 | Stand Alone Mode | Credant Mobile Guardian |
| 3 | Enterprise EME Only Mode | Dell Encryption External Media \ Dell Data Protection | External Media Edition |
| 4 | Locally Managed Mode | Dell Encryption Personal \ Dell Data Protection | Personal Edition |
| 5 | Essentials Mode | Dell Data Protection | Security Tools2 |
| 6 | Server Encryption Mode | Dell Encryption Enterprise for Server \ Dell Data Protection | Server Encryption |
| 7 | Saas Mode | Dell Encryption Enterprise Shield |
1All Dell Data Protection products remain unprovisioned until activated.
2Essential Mode only occurs on installations of Dell Data Protection | Security Tools.
To locate the Shield Mode:
Warning: Takes you into the Windows Registry:
- Editing the Registry can cause the computer to become unresponsive on the next reboot.
- Contact Dell Data Security International Support Phone Numbers for assistance if you have concerns about performing this step.
- Right-click the Windows Start Menu and then select Run.
Figure 1: (English Only) Run
- In the Run user interface (UI), type regedit and then press OK.
Figure 2: (English Only) Type regedit
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\Credant\CMGShield.
Figure 3: (English Only) CMGShield
- Locate DWORD key SM.
Figure 4: (English Only) SM
Note: In the example, the SM key is set for 1. This identifies the shield mode enterprise edition.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Produits concernés
Dell EncryptionPropriétés de l’article
Numéro d’article: 000132837
Type d’article: Solution
Dernière modification: 05 mars 2024
Version: 10
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.