Secure Connect Gateway - Installation steps on VMware

Résumé: This article describes the required steps to install Secure Connect Gateway (SCG) in a VMware environment.

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Instructions

Introduction:

Secure connect gateway is an enterprise monitoring technology that is delivered as an appliance and a stand-alone application. It monitors your device and proactively detects hardware issues that may occur. Depending on your service contract, it also automates support request creation for issues that are detected on the monitored device.

Prerequisites and system requirements:

1. VMware Version: Supported vSphere ESXi version 7.0-8.0.x                                                                             

2. Minimum system requirements:The system requirements are as follows.

                                                                                       System requirements                  

3. Network requirements: Use only a static IP address with at-least one DNS (domain naming system) address.

                image.png                   
4.  Port requirements: Here is the list of ports which is required.
              image.png

SCG Deployment on vSphere Web Client:

1. A business account on Dell.com is mandatory. To create one contact Dell Administrative Support or check Secure Connect Gateway 5.x — Virtual Edition Deployment Guide from the support website.

2. Log in to the dell support portal and go to SCG page and download the SCG .ovf file for VMware.

Download SCG version

3. Once the file is downloaded, login into vSphere Client and selects Deploy OVF template.

 Deploy OVF tempalte option  
 
4. In the OVF template window, select Local file option and choose the location where the SCG OVF file is downloaded (Select all three files):

  Deploy OVF template  
 
5. In step 2, enter the SCG hostname and specify the location where you want to install it.

 OVF template


6. In steps 3, 4, and 5, select the necessary resources and proceed by clicking 'Next'. For step 6, enter the SCG IP details and establish a new root password.

NOTE: Save the root password as it is for OS login of the Secure connect gateway.

 IP configuration

7 Once deployment is done, power-on the Secure Connect Gateway in the vSphere Client.

8. Wait for 10 min to 15 min before your login into the SCG user interface.


Registering Secure Connect Gateway:
  1. Go to dell support portal SCG page and click the Generate access key option.
        Dell web Secure Connect Gateway
  1. Provide a customer site id to find specific site details.
        Search by site menu
  1. Set up a 4-digit PIN which is required later during SCG registration.
         
  1. An email is sent to the registered Dell account address containing the Access Key. The Access Key is only valid for seven days.
         Email notification
 
  1. Next is to register secure connect gateway to do that, open up SCG UI by typing https://<SCGHostNameOrIP>:5700 into web browser.                                                                                                    
  2. Enter root username and password which was provided earlier during SCG deployment.                                                                                                                                          
  3. Input a password for the administrator account and select 'Create' to proceed (This account is used to log into the SCG web UI).
          Create an admin account
  1. Provide proxy details in case there are any and click next.
       Proxy Settings
  1. Register SCG with the Access key received over email and a 4-digit PIN that created earlier.                                                                                                                                  
  2. SCG is up and ready to use now




 
 
 
 

Produits concernés

Secure Connect Gateway, Secure Connect Gateway - Virtual Edition

Produits

Secure Connect Gateway
Propriétés de l’article
Numéro d’article: 000213535
Type d’article: How To
Dernière modification: 18 May 2026
Version:  7
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