NetWorker: vProxy Appliance Does Not Apply Network Parameters on Deployment

Résumé: vProxy appliance does not apply or retain network parameters.

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Symptômes

The NetWorker VMware Protection (NVP) vProxy appliance deploys successfully but did not apply network parameters set during the deployment.

Cause

There is a duplicate IP address. Another device has been assigned the same address as the vProxy appliance.

Résolution

  1. On the vProxy appliance, check the status of the wickedd service with the below command. Wickedd is the network management service used on the vProxy appliance. 
NOTE: If the vProxy is not accessible over SSH, use VMware web client to console connect to the vProxy. 
systemctl status wickedd
Results of wickedd Command showing duplicate IP 
Figure 1: Message Results of wickedd Command
 
To see the full messages, use the following wickedd command: 
systemctl -l status wickedd
(lower case L)

Example:
Message Results of Extended wickedd Command
Figure 2: Message Results of Extended wickedd Command
 
Write down the MAC address and work with network administrator to find the duplicate IP and resolve or assign a different IP address to the vProxy.
  1. Resolve duplicate IP address issue in the networking environment.
  2. Reconfigure the vProxy's network parameters using:
/opt/emc/vproxy/bin/network_config.sh <interface> <FQDN> <IP Address> <Netmask> <Gateway> <DNS List (comma separated)>

Produits concernés

NetWorker

Produits

NetWorker Family, NetWorker Series
Propriétés de l’article
Numéro d’article: 000212275
Type d’article: Solution
Dernière modification: 27 févr. 2026
Version:  3
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