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Article Number: 000196371

Support for OpenManage Enterprise CloudIQ Plugin

Summary: Dell OpenManage Enterprise CloudIQ is a plugin to OpenManage Enterprise console that enables you to configure connectivity to CloudIQ (a Dell-owned cloud-based infrastructure AIOps management console) and select a set of devices for CloudIQ to manage. The OpenManage Enterprise CloudIQ plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information for those selected devices. This information is periodically sent to a Dell secure portal for processing so CloudIQ can monitor, report and action. ...

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Article Content

Instructions

Dell OpenManage Enterprise CloudIQ Plugin

Dell OpenManage Enterprise CloudIQ Plugin

  • The plugin provides the delivery of PowerEdge configuration, status, and telemetry data by Dell OpenManage Enterprise (OME) into CloudIQ
  • Connect multiple instances of OME to a single CloudIQ portal
  • Visualize server telemetry including key performance, environmental, and power metrics
  • Displays heath, inventory, alerts, performance, and warranty status
  • Create and Audit security policies based on Dell best practice
  • High light relevant CVEs
  • Report and deploy firmware updates 
  • Carbon emissions reporting, tending and forcasting 

CloudIQ is a Cloud-based AIOps management application using predictive analytics and machine learning so customers can take quick action and simplify management of data center infrastructure. CloudIQ supports a broad range of Dell Technologies products, including PowerEdge servers. Learn more about CloudIQ

 
 

Features and Benefits of OpenManage Enterprise CloudIQ Plugin

CloudIQ integrates data from all your OME consoles for enterprise-wide proactive monitoring and faster time-to-resolution.

  • Server heath score
  • Inventory of server offers detailed information all hardware components, firmware and Dell licenses
  • Warranty information
  • Performance metrics include CPU usage, memory usage, I/O usage, system usage, CPU temperatures, airflows, and power consumption
  • Configurable reporting
  • Periodic sync of alerts and health information from OpenManage Enterprise
 
 

OpenManage Enterprise CloudIQ Plugin Main Screen View

Enhancements to Dell OpenManage Enterprise

Dell Technologies is constantly improving OpenManage Enterprise CloudIQ Plugin.







New Features in OpenManage Enterprise CloudIQ Plugin 2.0 

  • Streamlined onboarding
  • CloudIQ Plugin is installed with OME as default ​

New Features in OpenManage Enterprise CloudIQ Plugin 1.2 

  • Backup and Restore support enabled
  • Remote Management support enabled
  • User roles security enhancements
  • newly release server support

New Features in OpenManage Enterprise CloudIQ Plugin 1.1 

  • Cyber-security data collection 

New Features in OpenManage Enterprise CloudIQ Plugin 1.0
  • Initial release
  • Enables cloud-based monitoring for your Dell infrastructure
  • Ability to add one or more device groups to the set of groups monitored by CloudIQ
  • Automatic upload of new devices when they get added to CloudIQ plugin managed groups
  • Provides proactive inputs (Health, Inventory, Alerts, and Telemetry data of managed devices), which enable quick action and efficient management of Dell devices

See the OpenManage Enterprise CloudIQ Plugin Release Notes for the complete list of enhancements and limitations, fixed issues and, known issues.

 
 

Dell CloudIQ with PowerEdge power & thermal graph

Licensing for Dell OpenManage Enterprise CloudIQ Plugin

Use of Dell OpenManage Enterprise CloudIQ is free. Server telemetry including system performance data, power consumption and temperature are standard. Use of advanced features requires that the OpenManage Enterprise Advanced license is installed on the target server. The OpenManage Enterprise Advanced license is a perpetual license that is valid for the life of a server, and can be bound to the Service Tag of only one server at a time. To view the list of devices and their licenses, select OpenManage Enterprise > Monitor > Reports > License Report, and then click Run.

 
 

Dell OpenManage Enterprise CloudIQ Plugin Install Screen

Download and install of OpenManage Enterprise CloudIQ Plugin

CloudIQ Plugin is a plugin for the Dell OpenManage Enterprise (minimum version 3.7). To download and install or upgrade this extension:

Note: Ensure use of Dell OpenManage Enterprise version 3.9 or newer.
  1. Connectivity to the CloudIQ plugin
  2. Launch Dell OpenManage Enterprise
  3. In Applications Settings, click Console and Plugins. The Console and Plugin page is displayed.
  4. In the CloudIQ Plugin section, click Install. The Install plugin page is displayed.
  5. Select the plug-in from the menu of supported Console and Extensions for the installed version of OpenManage Enterprise. Review the list of prerequisites.
  6. Click Download plugin. The plugin is downloaded, and the status of the plugin is updated to Downloaded on the Console and Plugins page.
  7. In the Install Details page, click Install plugin.
  8. Review the agreement and then click the Accept option.
  9. The details of the number of users who are logged in to OpenManage Enterprise, tasks in progress, and schedule jobs are displayed in the confirmation window. To confirm the installation, select the I agree that I have captured a snapshot of the OpenManage Enterprise appliance prior to performing a plugin action. option, and then click Confirm Install.
 
 
 

Resources for OpenManage Enterprise CloudIQ Plugin

Documentation

See OpenManage Enterprise CloudIQ Plugin Documentation for the latest documentation.

OpenManage Enterprise CloudIQ Plugin: Setup, Collection Details, and Troubleshooting


November  2023
29 page white paper
This white paper describes setup of the OpenManage Enterprise CloudIQ plugin to enable periodic streaming of the inventory, health, alerts, and metrics of the monitored devices to CloudIQ, the cloud-based proactive monitoring and predictive analytics application for Dell Technologies infrastructure products. This white paper covers the basics of the data streamed from customer devices to Dell Private Cloud hosted CloudIQ and troubleshooting for common fault scenarios.

Read the white paper

CloudIQ Provides Data Driven Server Management Decisions


March 2020
Four page white paper
CloudIQ for PowerEdge provides a single easy-to-use portal to view the health and information of Dell servers. CloudIQ’s powerful reporting backend enables customers to visualize and analyze server performance data. Key hardware metrics are collected, regardless of operating system, and applications installed. Beyond reporting current server performance data, CloudIQ historical seasonality and anomaly detection accelerates issue detection and resolution for customers.

Read the white paper

CloudIQ: General procedures to onboard PowerEdge Systems to CloudIQ

 
CloudIQ: General procedures to onboard PowerEdge Systems to CloudIQ step by step.

Read the knowledge base article.

Take Control of Server Cybersecurity with Intelligent Cloud-Based Monitoring


June 2022
 
PowerEdge servers get cybersecurity, anomaly detection, and APIs for ITSM and automation with Dell’s CloudIQ AIOps application.

Read the blog (English)

Dell Technologies Product Manager Kyle Shannan blog on the features and value proposition of CloudIQ for PowerEdge


January 2022
 
An overview of the cloud-based monitoring for PowerEdge with CloudIQ.

Read the blog (English)

Videos

PowerEdge for CloudIQ Architectural Overview

Learn more about CloudIQ for PowerEdge.

May 2022

Building and Tracking Dell CloudIQ Cyber Security Policies for PowerEdge Servers

Learn more about CloudIQ for PowerEdge and Cyber Security Policies.

May 2022

Dell EMC CloudIQ for PowerEdge Servers

CloudIQ for PowerEdge servers overview.

December 2021

TECH TALK: Dell EMC CloudIQ for PowerEdge Servers

Tech Talk discusses CloudIQ for PowerEdge Servers.

December 2021

OpenManage Enterprise Boosts Data Center staff productivity

Intelligent Insights and Analytics for PowerEdge Servers with CloudIQ

September 2021
 

Article Properties

Affected Product

Dell OpenManage Enterprise, CloudIQ, CloudIQ, Dell EMC OpenManage Enterprise, OpenManage Enterprise CloudIQ

Last Published Date

08 dec. 2023

Version

11

Article Type

How To

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