PowerStore: System Health Checks detects wrong Data Path memory settings

System Health may display a Datapath memory override file exists. (KB#000253246) message in one of the following scenarios:

• Running a System Check using PowerStore Manager (GUI) with the Run System Check option: 
• Running the System Health Service Script (dp_mem_allocation_override_check) using an SSH connection:

  [BSC:cyc@8SP3DN3-A ~]$ svc_health_check run -rhc dp_mem_allocation_override_check
  Name                  Location  Status     Description
  Datapath memory allo.. node_a   Failed     Datapath memory override file       
                                             exists. (KB#000253246)              
  Datapath memory allo.. node_b   Passed                                         
   
   
  SUMMARY Status: Failed
     Passed:      1
     Failed:      1
     Total:       2

• If this SHC detects that DP is running with non-default DP memory settings, PowerStore Manager displays: 
• In this case, the following output is displayed when running the System Health Service Script (dp_mem_allocation_override_check) using an SSH connection:

  [BSC:cyc@8SP3DN3-A ~]$ svc_health_check run -rhc dp_mem_allocation_override_check
  Name                  Location  Status     Description
  Datapath memory allo.. node_b   Passed                                         
  Datapath memory allo.. node_a   Failed     Datapath memory settings do not     
                                             match default settings.             
                                             (KB#000253246)                      
   
  SUMMARY Status: Failed
     Passed:      1
     Failed:      1
     Total:       2

Note: Results may vary based on the node where the check failed.

The health check is an off-release SHC check that is contained in the Health Check thin package. See the Additional Info section of this article for information about the Health Check thin package.

Impact

Wrong DP memory configuration can cause DP to fail. 

To resolve this issue, contact technical support for assistance. Reference KB# 000253246 for expedited attention and resolution.