Rozhraní NetWorker REST API selže s interní chybou serveru 500
요약: Ke správě datové zóny NetWorker nakonfigurované s ověřováním LDAP (Lightweight Directory Access Protocol) se používá rozhraní NetWorker REST Application Programming Interface (API). Příkazy rozhraní REST API se při použití účtu LDAP nepodaří ověřit s výjimkou SocketTimeoutException a chybou HTTP serveru 500. K příznaku dochází při spouštění příkazů rozhraní REST API pomocí skriptu, prohlížeče nebo příkazového řádku. ...
이 문서는 다음에 적용됩니다.
이 문서는 다음에 적용되지 않습니다.
이 문서는 특정 제품과 관련이 없습니다.
모든 제품 버전이 이 문서에 나와 있는 것은 아닙니다.
증상
Příklad výstupu nástroje příkazového řádku curl:
# curl -k -v -H "Authorization: Basic YmFhc2hjOkUzdHZvdUVrV3ZpQdN6" -H "Accept: application/json" -X GET https://MY_NSR_SERVER:9090/nwrestapi/v3/global/
* About to connect() to MY_NSR_SERVER port 9090 (#0)
* Trying XXX.XXX.XXX.XXX...
* Connected to MY_NSR_SERVER (XXX.XXX.XXX.XXX) port 9090 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* skipping SSL peer certificate verification
* SSL connection using TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
* Server certificate:
* subject: CN=MY_NSR_SERVER.MY_DOMAIN,OU=NetWorker,O=DELL,L=Round Rock,ST=TX,C=US
* start date: Sep 14 HH:MM:SS YYYY GMT
* expire date: Sep 08 HH:MM:SS YYYY GMT
* common name: MY_NSR_SERVER.MY_DOMAIN
* issuer: CN=MY_NSR_SERVER.MY_DOMAIN,OU=NetWorker,O=DELL,L=Round Rock,ST=TX,C=US
> GET /nwrestapi/v3/global/ HTTP/1.1
> User-Agent: curl/7.29.0
> Host: MY_NSR_SERVER:9090
> Authorization: Basic YmFhc2hjOkUzdHZvdUVrV3ZpQdN6
> Accept: application/json
>
< HTTP/1.1 500
< Content-Security-Policy: frame-ancestors 'none';script-src' 'self';object-src 'self'
< Strict-Transport-Security: max-age=31622400; includeSubDomains
< X-XSS-Protection: 1; mode=block
< Date: Tue, 04 Jan 2022 23:42:12 GMT
< Cache-Control: no-cache,no-store,must-revalidate
< Pragma: no-cache
< Expires: 0
< Content-Type: application/json
< Transfer-Encoding: chunked
< Connection: close
< Server: NSR SERVICES for Authentication
<
* Closing connection 0
{"message":"java.net.SocketTimeoutException: SocketTimeoutException invoking https://localhost:9090/auth-server/api/v1/sec/authenticate [localhost]: Read timed out","status":{"code":500,"codeClass":"Server Error","reasonPhrase":"Internal Server Error"},"timestamp":"2022-01-04T18:42:12-05:00","userAgentRequest":{"headers":[{"name":"Accept","value":"application/json"},{"name":"Accept-Language"},{"name":"Content-Type"}],"method":"GET","url":https://MY_NSR_SERVER:9090/nwrestapi/v3/global/ [MY_NSR_SERVER]},"version":"19.4.0.5.Build.222"}
#
Skript /nsr/logs/restapi/restapi.log ukazuje:
YYYY-MM-DD HH:MM:SS WARN [https-jsse-nio-9090-exec-11134] o.a.c.p.PhaseInterceptorChain - Interceptor for {https://localhost:9090/auth-server/api/v1/sec/authenticate}WebClient has thrown exception, unwinding now
org.apache.cxf.interceptor.Fault: Could not receive Message.
at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:65) ~[cxf-core-3.3.7.jar:3.3.7]
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:308) [cxf-core-3.3.7.jar:3.3.7]
at org.apache.cxf.jaxrs.client.AbstractClient.doRunInterceptorChain(AbstractClient.java:704) [cxf-rt-rs-client-3.3.7.jar:3.3.7]
...
... 64 common frames omitted
YYYY-MM-DD HH:MM:SS ERROR [https-jsse-nio-9090-exec-11134] c.e.n.w.WebApiExceptionMapper - Status 'Internal Server Error', msg: java.net.SocketTimeoutException: SocketTimeoutException invoking https://localhost:9090/auth-server/api/v1/sec/authenticate: Read timed out
javax.ws.rs.ProcessingException: java.net.SocketTimeoutException: SocketTimeoutException invoking https://localhost:9090/auth-server/api/v1/sec/authenticate: Read timed out
at org.apache.cxf.jaxrs.client.AbstractClient.checkClientException(AbstractClient.java:632) ~[cxf-rt-rs-client-3.3.7.jar:3.3.7]
...
... 64 common frames omitted원인
Server NetWorker používá pro ověřování LDAP server vzdáleného ověřování. Standardní příkaz rozhraní REST API používá pro ověřovací server místní server NetWorker, nemůže tedy zpracovat ověřování LDAP.
해결
Server vzdáleného ověřování musí být zadán v příkazu REST API s hlavičkou X-NW-AUTHC-BASE-URL.
Příklad globálního dotazu rozhraní REST API:
curl -k -v -H "Accept: application/json" --user myuser@mydomain -X GET https://NSR_NAME:9090/nwrestapi/v3/global/
Příklad globálního dotazu rozhraní REST API se serverem vzdáleného ověřování
curl -k -v -H "X-NW-AUTHC-BASE-URL:MY_AUTH_NAME.MY_DOMAIN:9090" -H "Accept: application/json" --user myuser@mydomain -X GET https://NSR_NAME:9090/nwrestapi/v3/global/
문서 속성
문서 번호: 000196183
문서 유형: Solution
마지막 수정 시간: 18 11월 2025
버전: 3
다른 Dell 사용자에게 질문에 대한 답변 찾기
지원 서비스
디바이스에 지원 서비스가 적용되는지 확인하십시오.