Dell VxRail: VxRail Eklentisi "Sağlanan vCenter kimlik bilgileri geçerli değil" Hatası Gösteriyor
요약: VxRail 7.0.x veya 8.0.x eklentisi "Sağlanan vCenter kimlik bilgileri geçerli değil" hatası gösteriyor.
증상
VxRail 7.0.x veya 8.0.x eklentisi çalışmıyor. Şu hatayı gösterir:
The provided vCenter credentials are not valid
Doğru ve geçerli olduklarından emin olmak için vCenter yönetim hesabı kullanıcı adını ve parolasını kontrol edin.
- 1. Senaryo: Mikro hizmetlerde, özellikle do-cluster'da bir ad çözümleme sorunu vardır.
/var/log/microservice_log/short.term.log Gösterir Temporary failure in name resolution veya No address associated with hostnameIP adresi için sorgular.
"2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737166669Z stderr F 2022-06-23 13:54:04,736 [ERROR] <Dummy-152:139828974536264> executor.py resolve_or_error() (456): An error occurred while resolving field ClusterDomainOwnerQuery.cluster" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737174033Z stderr F Traceback (most recent call last):" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737177269Z stderr F File ""/home/app/api/graphql_query/resolver/ClusterResolver.py"", line 21, in get_cluster" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737179684Z stderr F si = soap_client.get_service_instance()" ... "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737280516Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/do_common/socks_proxy.py"", line 40, in create_connection" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737283191Z stderr F sock_addr_info = get_sorted_sock_addr_info(host, port)" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737285535Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/do_common/socks_proxy.py"", line 21, in get_sorted_sock_addr_info" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737287589Z stderr F sock_addrs = socket.getaddrinfo(host, port, 0, socket.SOCK_STREAM)" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737289854Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/gevent/_socketcommon.py"", line 230, in getaddrinfo" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737291978Z stderr F addrlist = get_hub().resolver.getaddrinfo(host, port, family, type, proto, flags)" "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737294412Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/gevent/resolver/thread.py"", line 63, in getaddrinfo" ... "2022-06-23 13:54:05,524" microservice.do-cluster "2022-06-23T13:54:04.737321073Z stderr F socket.gaierror: [Errno -3] Temporary failure in name resolution"
- 2. Senaryo: VCenter güvenilir kök CA sertifikalarından geçersiz bir CRL dosyası indirildi.
/var/log/mystic/web.log
2022-05-24T14:04:31.381+0000 INFO [main] com.vce.commons.core.ssl.MarvinTrustManager MarvinTrustManager.reloadAllowedAuthorities:148 - PostConstruct:reloadAllowedAuthorities 2022-05-24T14:04:31.385+0000 INFO [main] com.vce.commons.core.ssl.MarvinTrustManager MarvinTrustManager.reloadAllowedAuthorities:166 - Allowing authority permanently for cert /var/lib/vmware-marvin/trust/lin/42727c5a.0 2022-05-24T14:04:31.386+0000 INFO [main] com.vce.commons.core.ssl.MarvinTrustManager MarvinTrustManager.reloadCrl:186 - reloadCrl 2022-05-24T14:04:31.398+0000 ERROR [main] org.springframework.web.context.ContextLoader ContextLoader.initWebApplicationContext:313 - Context initialization failed org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'backupEVCSettingAction': Unsatisfied dependency expressed through field 'vcConnectionService'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'VCConnectionServiceImpl': Unsatisfied dependency expressed through field 'connectionService'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'connectionHelper': Unsatisfied dependency expressed through field 'connectionFactory'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'vcConnectionService': Unsatisfied dependency expressed through field 'marvinTrustManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'marvinTrustManager': Invocation of init method failed; nested exception is java.security.cert.CRLException: Empty input
vxm:/home/mystic # ls -l /var/lib/vmware-marvin/trust/lin/ total 8 -rw-r--r-- 1 tcserver pivotal 1489 May 17 10:47 42727c5a.0 -rw-r--r-- 1 tcserver pivotal 0 May 17 10:47 42727c5a.r0
- 3. Senaryo: Hata
certificate verify failed
/var/log/microservice_log/short.term.log
2022-03-21-08:06:25 microservice.do-cluster "ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)"
2022-03-21-08:06:25 microservice.do-cluster ""
2022-03-21-08:06:25 microservice.do-cluster "During handling of the above exception, another exception occurred:"
2022-03-21-08:06:25 microservice.do-cluster ""
2022-03-21-08:06:25 microservice.do-cluster "Traceback (most recent call last):"
2022-03-21-08:06:25 microservice.do-cluster " File ""/usr/local/venv/lib64/python3.6/site-packages/graphql/execution/executor.py"", line 452, in resolve_or_error"
2022-03-21-08:06:25 microservice.do-cluster " return executor.execute(resolve_fn, source, info, **args)"
2022-03-21-08:06:25 microservice.do-cluster " File ""/usr/local/venv/lib64/python3.6/site-packages/graphql/execution/executors/sync.py"", line 16, in execute"
2022-03-21-08:06:25 microservice.do-cluster " return fn(*args, **kwargs)"
2022-03-21-08:06:25 microservice.do-cluster " File ""/home/app/api/graphql_query/cluster_do_query.py"", line 59, in resolve_cluster"
2022-03-21-08:06:25 microservice.do-cluster " cluster = ClusterResolver.get_cluster(vc_conn_info_input, cluster_argument)"
2022-03-21-08:06:25 microservice.do-cluster " File ""/home/app/api/graphql_query/resolver/ClusterResolver.py"", line 23, in get_cluster"
2022-03-21-08:06:25 microservice.do-cluster " raise GraphQLError('Failed to connect to vCenter {}'.format(vc_conn_info_input.get('host')))"
2022-03-21-08:06:25 microservice.do-cluster "graphql.error.base.GraphQLError: Failed to connect to vCenter None"
- Senaryo 4: vCenter'ın SSL sertifikası tam nitelikli değil.
/var/log/microservice_log/short.term.log
2022-04-20-06:00:16 microservice.do-cluster " File ""/usr/lib64/python3.6/ssl.py"", line 694, in do_handshake" 2022-04-20-06:00:16 microservice.do-cluster " match_hostname(self.getpeercert(), self.server_hostname)" 2022-04-20-06:00:16 microservice.do-cluster " File ""/usr/lib64/python3.6/ssl.py"", line 331, in match_hostname" 2022-04-20-06:00:16 microservice.do-cluster " % (hostname, dnsnames[0]))" 2022-04-20-06:00:16 microservice.do-cluster "ssl.CertificateError: hostname 'VC_FQDN' does not match 'VC_IP'"
vCenter's cert does not contain FQDN in Subject Alternative Name, it may contain IP address only: echo | openssl s_client -connect <vc_fqdn>:443 2>/dev/null |openssl x509 -noout -text X509v3 Subject Alternative Name: IP Address:xx.xx.xx.xx Example in lab: X509v3 Subject Alternative Name: DNS:xxxxxxx, IP Address:xx.xx.xx.xx
- 5. Senaryo: Mikro hizmetler vCenter'a bağlanamıyor hatası veriyor
No route to hostIP adresi için sorgular.
Komut firewall-cmd --reload yakın zamanda VxRail Manager da çalıştırıldı./var/log/microservice_log/short.term.log
"2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540928759Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/pyVmomi/SoapAdapter.py"", line 1039, in connect" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540932851Z stderr F http_client.HTTPSConnection.connect(self)" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540936399Z stderr F File ""/usr/lib64/python3.6/http/client.py"", line 1444, in connect" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540939008Z stderr F super().connect()" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.54094136Z stderr F File ""/usr/lib64/python3.6/http/client.py"", line 956, in connect" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540943688Z stderr F (self.host,self.port), self.timeout, self.source_address)" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540946025Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/do_common/socks_proxy.py"", line 71, in create_connection" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540948554Z stderr F raise err" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540950893Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/do_common/socks_proxy.py"", line 61, in create_connection" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540955153Z stderr F sock.connect((sa[0], sa[1]))" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540958727Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/socks.py"", line 47, in wrapper" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.54096135Z stderr F return function(*args, **kwargs)" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540963723Z stderr F File ""/usr/local/venv/lib64/python3.6/site-packages/socks.py"", line 780, in connect" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.54096604Z stderr F super(socksocket, self).connect((dest_addr, dest_port))" "2024-01-20 04:18:35,083" microservice.do-cluster "2024-01-20T04:18:34.540968413Z stderr F OSError: [Errno 113] No route to host"
원인
해결
1. Senaryo: Mikro hizmetlerde bir ad çözümleme sorunu vardır.
- VxRail Manager ı yeniden başlatın
dnsmasq service:
service dnsmasq stop service dnsmasq start
- Yeniden başlatırsanız
nsmasq serviceyardımcı olmazsa, VxRail Manager DNS sunucusunun harici bir genel DNS, örneğin 8.8.8.8 ile yapılandırılıp yapılandırılmadığını kontrol edin. - Yine de ad çözümlemesi gerçekleştiremiyorsa Dell Destek ekibiyle iletişime geçin ve DNS denetimi aracını çalıştırmak için 000214621 bu makale numarasını belirtin.
2. Senaryo: Geçersiz CRL dosyası vCenter güvenilir kök CA sertifikalarından indirildi
VxRail: makalesini takip edin Boş veya bozuk CRL dosyalarını vCenter'dan silmek ve vCenter güvenilir kök sertifikalarını VxRail Manager'a yeniden aktarmak için boş veya bozuk CRL dosyaları nedeniyle vCenter kök sertifikaları içe aktarılamıyor.
3. Senaryo: Hata certificate verify failed
Sertifika sorununu çözmek için Dell Destek ekibiyle iletişime geçin ve bu makale numarasını 000157888 belirtin.
Senaryo 4: vCenter'ın SSL sertifikası tam olarak uygun değil.
Yeniden oluşturma vCenter Server makinesi SSL sertifikası > SubjectAltName İçermesi gerekenler DNS Name=machine_FQDNIP adresi için sorgular.
5. Senaryo: Mikro hizmetler vCenter'a bağlanamıyor hatası veriyor No route to hostIP adresi için sorgular.
Yeniden başlatma rke2 Aşağıdaki iki komutu çalıştırarak sunucusunu çalıştırın:
bash /usr/local/bin/rke2-killall.sh systemctl start rke2-server
Veya
VxRail Manager ı yeniden başlatın.
firewall-cmd --reload komutu, çalıştır firewall-cmd --runtime-to-permanent belirtirdik.