Data Domain: XML format license already applied on the system, non-XML format license not allowed

요약: When applying a .lic license file to a Data Domain system, the operation fails because the system requires an XML-formatted license file.

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증상

When attempting to apply a license file to a Data Domain system, the following error is displayed:
 

"XML format license already applied on the system. Switching to non-XML format license not allowed"

 

"XML format license already applied on the system. Switching to non-XML format license not allowed"

원인

Starting with DDOS 7.12 and later, Data Domain systems require licenses in.xml format. Systems running DDOS 7.11 and earlier use the legacy.lic format. Applying a non-XML license to a system that already uses XML licensing is not supported.

해결

Customers, Partners, and Internal users with access to Software Licensing Central (SLC) can self-service the conversion of a license from .lic to .xml format using the Regenerate Keys workflow.

 

For detailed instructions, see:

KB 000225853 – How to change the License File Format for Data Domain

When using the Regenerate Keys workflow, select "v7.12 and above" to generate the XML-format license file.

 

After the XML license file has been generated, apply it to the Data Domain system. For instructions, see:
KB 000021593 – Data Domain: How to Apply an ELMS License to a Data Domain

 

If self-service regeneration is unavailable or access to SLC is not available, contact the Dell Licensing Team for assistance obtaining the required XML license file.

해당 제품

Data Domain
문서 속성
문서 번호: 000223025
문서 유형: Solution
마지막 수정 시간: 14 7월 2026
버전:  3
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