After enabling Exchange Information Rights Management (IRM) , SourceOne Email Management archives the encrypted message and not the decrypted message
Samenvatting: After enabling Microsoft Exchange Information Rights Management (IRM), SourceOne Email Management archives the encrypted message and not the decrypted message
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Symptomen
After enabling IRB and setting the JournalReportDecryptionEnabled to true, Microsoft Exchange will include an encrypted an decrypted envelope message to the journal mailbox.
SourceOne Email Management archives only the encrypted message instead of the decrypted message.
SourceOne Email Management archives only the encrypted message instead of the decrypted message.
Oorzaak
This is a known defect as cited in SDR 63457.
Oplossing
This issue is resolved in patches or Service Pack versions of SourceOne Email Supervisor 7.2 SP12 Hotfix 2 or higher.
EMC SourceOne Patch and Service Pack kits are available for download via https://dell.com/support.
EMC SourceOne Patch and Service Pack kits are available for download via https://dell.com/support.
Artikeleigenschappen
Artikelnummer: 000201784
Artikeltype: Solution
Laatst aangepast: 26 mei 2026
Versie: 8
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