Networker: NMC Alert "Cannot write to Database - errno Invalid Argument" Due to TCP Connection Timeout

Samenvatting: NMC was generating the following alert: Cannot write to /Database/Database/97/08/50dea767-00000006-2b43c6c3-6a43c6c3-edd60c00-c89dd629 - errno Invalid argument.

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Symptomen

The NetWorker Management Console (NMC) Monitoring Tab reports the following error frequently:

Cannot write to /Database/Database/97/08/50dea767-00000006-2b43c6c3-6a43c6c3-edd60c00-c89dd629 - errno Invalid argument

The NetWorker server daemon logs also report:

XXXXXXXX nsrd NSR info 9 %s %s: %s 3 0 5 media 0 9 emergency 0 120 Cannot write to /Database/Database/97/08/50dea767-00000006-2b43c6c3-6a43c6c3-edd60c00-c89dd629 - errno Invalid argument.

Oorzaak

The issue was likely caused by intermittent network session disconnections or timeout conditions between NetWorker components. When long-running operations experience idle periods, the underlying TCP connections may be prematurely terminated by the operating system, firewall, or network devices. This results in communication interruptions while updating or writing information to the NetWorker database, leading to the "Cannot write to /Database/Database... errno Invalid argument" alert.

Oplossing

Configre The NW_TCP_KEEPIDLE_SECS, NW_TCP_KEEPINTVL_SECS, NW_TCP_KEEPCNT, and NSR_SOCK_BUF_SIZE environment variables on the NetWorker server operating system.

The full list of per-operating system instructions for TCP parameters are documented in the article NetWorker: Best practices for networking configuration

Getroffen producten

NetWorker Family, NetWorker
Artikeleigenschappen
Artikelnummer: 000486369
Artikeltype: Solution
Laatst aangepast: 24 jul. 2026
Versie:  3
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