Display USB Hub Failure After Lane Switch from High Data Speed to High Resolution
Samenvatting: This article describes an issue where the display USB hub fails to work properly after lane switching from high data speed to high resolution.
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Symptomen
Users may experience USB hub failure on displays after they switch lanes from high data speed to high resolution. Failure symptoms include USB devices connected to the display’s USB hub can’t be detected.
Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide (Figure1):
（Figure1：Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide）
Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide (Figure1):
（Figure1：Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide）
Oorzaak
The USB hub must re-detect the devices.
Oplossing
To redetect the devices connected to the USB hub, unplug and then re-plug the USB-C cable(s).
Getroffen producten
Monitors & AccessoriesArtikeleigenschappen
Artikelnummer: 000188006
Artikeltype: Solution
Laatst aangepast: 22 apr. 2025
Versie: 4
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