Data Domain: Enabling DD Boost API Logging | Precert Logs
Summary: This knowledge base article explains how to enable the DD Boost plugin logging when troubleshooting issues related to Boost and BoostFS. This is called a precert log.
Acest articol se aplică pentru
Acest articol nu se aplică pentru
Acest articol nu este legat de un produs specific.
Acest articol nu acoperă toate versiunile de produs existente.
Instructions
Note: The DD Boost plugin does not log detailed API activity by default. Enabling precert logging using the
ddboost_precert.ini file allows for deeper diagnostics. Incorrect file placement, missing permissions, or misconfiguration can prevent log generation.
Reasons to Enable API-Level (precert) Logging:
- DD Boost or BoostFS operations are failing or behaving unexpectedly.
- Engineering or Support requests detailed API-level logs for analysis.
- No logs are generated despite expected Boost activity.
General Notes:
- Only enable precert logging when explicitly requested by Engineering or Support.
- Monitor disk space closely; logs can grow rapidly.
- Ensure correct permissions and file placement.
- Remove the
.inifile to disable logging. - BoostFS must be unmounted and remounted for changes to take effect.
File Locations by OS
| Operating System | ddboost_precert.ini Location |
ddboost_precert.log Location |
|---|---|---|
| Linux | /ddboost_precert.ini |
/DDLog/ddboost_precert.log |
| Solaris | /ddboost_precert.ini |
/DDLog/ddboost_precert.log |
| UNIX | /ddboost_precert.ini |
/DDLog/ddboost_precert.log |
| Windows | C:\ddboost_precert.ini |
C:\DDLog\ddboost_precert.log |
For BOOST/BoostFS Versions Prior to 7.0
Create an empty file named ddboost_precert.ini at the appropriate location (see table above). This enables logging to the default path.
For BOOST/BoostFS Version 7.0 and Later
Create a configured ddboost_precert.ini file with the following contents:
precert_enabled=true
num_log_files=4
log_file_size=512
log_file_name=ddboost_precert.log
log_file_dir=/DDLog
ddcl_logs_include=true
ddcl_logs_sev=4
- This configuration creates four log files of 512MB each (2GB total).
- Adjust
num_log_filesandlog_file_sizeas needed. - Logs can be redirected to a different location if disk space is limited.
Linux BOOSTFS Client Setup
- Create
/DDLogdirectory:mkdir /DDLogchmod 777 /DDLog
-
Create
/ddboost_precert.iniwith the configuration above. -
Ensure BoostFS is unmounted and remounted:
mount -o log-level=debug <mount_point>
Windows BOOSTFS Client Setup
- Create
C:\ddboost_precert.iniwith the following content:-
precert_enabled=true num_log_files=3 log_file_size=500 log_file_name=ddboost_precert.log log_file_dir=C:\DDLog ddcl_logs_include=true ddcl_logs_sev=4
-
-
Create
C:\DDLogand assign full read/write permissions. -
Unmount and remount BoostFS with debug logging enabled.
Cleanup and Disabling Logging
- Delete the
ddboost_precert.inifile. - Delete the
DDLogdirectory and its contents. - Remount BoostFS to apply changes.
- Collect BoostFS logs from
/opt/emc/boostfs/log.
Produse afectate
Data DomainProduse
Data DomainProprietăți articol
Article Number: 000020437
Article Type: How To
Ultima modificare: 10 nov. 2025
Version: 7
Găsiți răspunsuri la întrebările dvs. de la alți utilizatori Dell
Servicii de asistență
Verificați dacă dispozitivul dvs. este acoperit de serviciile de asistență.