Treceți la conținutul principal
Deconectare

Bun venit la Dell

Contul meu
  • Plasaţi comenzi rapid şi simplu
  • Vizualizaţi comenzile şi urmăriţi starea transportului
  • Creaţi şi accesaţi o listă cu produsele dvs.
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Autentificare Creaţi un cont Autentificare la Premier Autentificare la programul pentru parteneri
Contactaţi-ne

Article Number: 000131245

How to Uninstall Absolute

Summary: Absolute can be uninstalled by following these instructions.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Absolute may require uninstallation from an endpoint to:

  • Fix licensing discrepancies.
  • Troubleshoot the product.
  • Address operating system incompatibility.

Affected Products:

  • Absolute

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

A removal request must be submitted to uninstall the Absolute agent from an endpoint.

To place an endpoint removal request:

  1. Open a web browser and go to https://cc.absolute.comThis hyperlink is taking you to a website outside of Dell Technologies..
  2. Populate the email address used to access the web portal and then click Next.

Absolute web console login

  1. Log In to the web portal.

Password field and the Log In button

  1. In the left menu, select the Find Devices icon.

Find Devices icon

  1. Click Active Devices.

Active Devices option

  1. Search for the endpoint.

Endpoint search field

  1. Check the endpoint to unenroll.

Selecting an example endpoint to unenroll

Note: The example endpoint will differ in your environment.
  1. Click Device Action and then select Unenroll Device.

Unenroll Device option

  1. Click Unenroll Device.

Unenroll Device button

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Additional Information

 

Videos

 

Article Properties

Affected Product

Absolute

Last Published Date

11 apr. 2023

Version

8

Article Type

Solution

Înapoi sus