Avamar: PDM ei onnistunut päivittämään välityspalvelinta ja aiheutti virheen "Virhe poistettaessa välityspalvelinta" versiossa 7.3

Summary: Proxy Deploy Management (PDM) ei onnistunut päivittämään välityspalvelinta ja aiheutti virheen "Error missing _proxy" versiossa 7.3.

Acest articol se aplică pentru Acest articol nu se aplică pentru Acest articol nu este legat de un produs specific. Acest articol nu acoperă toate versiunile de produs existente.

Symptoms

PDM (Proxy Deploy Management) -työkalu ei onnistunut päivittämään Avamar-välityspalvelinta vanhasta versiosta (7.2) uuteen versioon (7.3), ja konsolissa on seuraava virheraportti.

Error deleting proxy
Virhe PDM-konsolissa

 

Cause

Virhe näkyy käyttöönoton hallintalokissa, joka ilmaisee, että ongelma johtui useiden tietosäilöjen välityspalvelinlevyistä.

/usr/local/avamar/var/log/vcs/deploymentmanager.log

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault

Esimerkki eri tietosäilöissä sijaitsevista Avamar-välityspalvelimista

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

 

Resolution

Ehdota, että pyydät vCenter-järjestelmänvalvojaa tekemään Storage vMotionin täysin eri tietosäilöön kyseiselle välityspalvelimen virtuaalikoneelle.

 

Produse afectate

Avamar

Produse

Avamar, Avamar Client for VMware
Proprietăți articol
Article Number: 000170538
Article Type: Solution
Ultima modificare: 14 iul. 2026
Version:  9
Găsiți răspunsuri la întrebările dvs. de la alți utilizatori Dell
Servicii de asistență
Verificați dacă dispozitivul dvs. este acoperit de serviciile de asistență.