Det går inte att installera PowerProtect File System Agent på AIX

Summary: Det går inte att installera PowerProtect File System Agent på AIX och det finns ingen information om felet.

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Symptoms

The PowerProtect File System Agent install.sh script debug execution shows:

xyzbdb1:/SCC-TMP/PowerP/fsagent> ./install.sh --debug
2022/08/26 11:46:01 Checking if required XL C++ runtime environment version filesets exist to proceed with Installation
2022/08/26 11:46:01 Found supported XL C++ runtime environment version 16.1.0.8, proceeding with installation
2022/08/26 11:46:01 Checking OS Compatibility for AIX
2022/08/26 11:46:05 Found supported version of AIX operating system, continuing with installation.
2022/08/26 11:46:05 AIX
2022/08/26 11:46:05
2022/08/26 11:46:05 The powerprotect-agentsvc was not installed.
2022/08/26 11:46:06
2022/08/26 11:46:06 The ppdm_fsagent was not installed.
2022/08/26 11:46:06 The ppdm_fsagent installation failed.
2022/08/26 11:46:06 FSAgent installation failed

The truss debugging utility command execution to evaluate the trace of the PowerProtect File System Agent install.sh script.

truss -a -f -e -o truss.out bash ./install.sh --debug

install.sh exempel på kommandoutdata
Truss-utdata trunkeras och den sista raden visar en referens till diskutrymme.

42467800:       15860051: kread(8, " 0 5 0 3 - 0 2 5   % 1 $".., 4096) =4096
42467800:       15860051: kwrite(2, " 0 5 0 3 - 0 2 5  ", 9)    =9
42467800:       15860051: kwrite(2, " i n s t a l l p", 8)      =8
42467800:       15860051: kwrite(2, " :     T h e r e   i s  ".., 54) =54
42467800:       15860051: kwrite(2, " / o p t", 4)              =4
42467800:       15860051: kwrite(2, "   (", 2)                  =2
42467800:       15860051: kwrite(2, " 2 1 0 1 6 0", 6)          =6
42467800:       15860051: kwrite(2, "   m o r e   5 1 2 - b y".., 136) = 136 <<--- TRUCATED LINE indicating 512 bytes are needed

Cause

Målpartitionen /opt har inte tillräckligt med utrymme för File System Agent-installationen. I användarhandboken för PowerProtect Data Manager-filsystemet beskrivs det minsta diskutrymme som krävs för installationen av File System Agent.

Resolution

Öka partitionsstorleken /opt på AIX-operativsystemet så att installationen kan kopiera relevanta File System Agent-filer.

Additional Information

Kontrollera att XL C++ 6.1 eller senare är installerat på AIX-operativsystemet.

lslpp -l | grep -i xlc

Exempel på utdata för lslpp-kommando

Proprietăți articol
Article Number: 000203371
Article Type: Solution
Ultima modificare: 23 dec. 2025
Version:  6
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