NMDA: Postgres backup failed could not connect to database 'template1'
Summary: NMDA Postgres backup failed with "could not connect to database "template1": could not connect to server"
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Symptoms
NetWorker Module for Database Applications (NMDA) Postgres backup fail with "could not connect to database "template1": could not connect to server"
Backup Error:
The command '/usr/bin/nwbackup.sh' did not complete successfully. Exit code: 1. Error: + /usr/local/pgsql/bin/pg_dumpall --file=/nsr/apps/tmp/<random numbers>/<sql script> pg_dumpall: error: could not connect to database "template1": could not connect to server: No such file or directory
Cause
The user credential was not set correctly in the Postgres environment.
Resolution
Update the NMDA backup script to include the username, database name, and Postgres server IP address.
Original script:
#! /bin/sh ( set -x; /usr/local/pgsql/bin/pg_dumpall --file=$OAPP_MOUNT_DIR/<sql script>) rc=$?
Revised script:
#! /bin/sh ( set -x; /usr/local/pgsql/bin/pg_dump -U <user> <database name> -h <Postgres server IP> --file=$OAPP_MOUNT_DIR/gepdba.sql) rc=$?
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Article Number: 000220603
Article Type: Solution
Ultima modificare: 13 mar. 2026
Version: 2
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