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Article Number: 000223239

Method to Bypass the Certificate Chain Requirement for OpenManage Enterprise Migrate Option

Summary: OpenManage Enterprise administrators may run across several errors during the certificate chain upload (CGEN1008 and CSEC9002). OpenManage Enterprise administrators may report challenges in procuring a certificate chain required by OpenManage Enterprise 4.0.x for the migration feature. This article helps OpenManage Enterprise administrators to bypass the certificate chain upload requirement, and complete the migration from v3.10.x to v4.0.x using default self-signed certificate. ...

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Article Content

Instructions

To bypass the certificate chain upload requirement, follow these steps:
  1. Prepare the source appliance for migration (OpenManage Enterprise v3.10.x):
    1. Create a backup of the source OpenManage Enterprise appliance (v 3.10.x) using the Backup/Restore > Backup option.
    2. Once the backup is successful, shut down the source OpenManage Enterprise appliance.
    3. Create a new instance of OpenManage Enterprise with the same version as the source appliance. If needed, use the same IP or hostname details as the original appliance.
    4. Install the plugins that existed in the original source appliance.
    5. Restore the installation by using the backup file created in Step 1 using the Backup/Restore > Backup option.
    6. Once the restore is complete, proceed with migration by browsing Backup/Restore > Migration.
    7. Under Migrate Out, expand Step 1 Sign Certificate section and select Proceed with self-signed certificate option.
    8. Complete the next steps as mentioned in the "User Guide" under "Migrate out an appliance" section.
  2. Start the migration in the target appliance (OpenManage Enterprise v 4.0.x):
    1. Using the Backup/Restore > Migrate option, start the Migrate In operation.
    2. Under Migrate In, expand Step 1 Sign Certificate section and select Proceed with self-signed certificate option.
    3. Complete the next steps as mentioned in the "User Guide" under "Migrate in an appliance" section.

Article Properties

Affected Product

Dell OpenManage Enterprise, Dell EMC OpenManage Enterprise

Last Published Date

10 apr. 2024

Version

1

Article Type

How To

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