NVP-vProxy：vProxy 的持續登入錯誤

Summary: NVP-vProxy：從 vProxy 連續登入錯誤：由於使用者名稱或密碼錯誤，無法完成登入。

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Symptoms

啟用除錯時，從某個 vProxy 到 vCenter 的連續登入錯誤會出現在vbackupd.engine.log中。錯誤每 5 分鐘發生一次。 
2024-07-18T14:02:54Z INFO: Request #83: Deleted resource: vCenter.com:vm-xxxxxx - xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx. 
2024-07-18T14:02:54Z DEBUG: backupEngine Consumer: establish connection 
2024-07-18T14:02:54Z DEBUG: backupEngine Consumer: get channel 0 
2024-07-18T14:02:54Z TRACE: Request #83: Reply sent successfully for 'DeleteSession'. 
2024-07-18T14:02:54Z TRACE: Purged 0 aged files in '/opt/emc/vproxy/runtime/logs/recycle/daemon'. 
2024-07-18T14:02:56Z ERROR: CleanupMgr: vCenter.com: Scrubber: Unable to log in to vCenter 'vCenter.com': ServerFaultCode: Cannot complete login due to an incorrect user name or password. 
2024-07-18T14:06:18Z DEBUG: Session keepalive on vCenter 'vCenter.com' 
2024-07-18T14:07:52Z DEBUG: CleanupMgr: vCenter.com: Sending 1 requests to scrubber ... 
2024-07-18T14:07:52Z DEBUG: CleanupMgr: vCenter.com: Sent requests to scrubber. 
2024-07-18T14:07:52Z DEBUG: CleanupMgr: vCenter.com: Scrubber: Received 1 requests to scrub. 
2024-07-18T14:07:52Z TRACE: CleanupMgr: vCenter.com: Scrubber: Logging into vCenter 'vCenter.com' 
2024-07-18T14:07:55Z ERROR: CleanupMgr: vCenter.com: Scrubber: Unable to log in to vCenter 'vCenter.com': ServerFaultCode: Cannot complete login due to an incorrect user name or password. 
2024-07-18T14:11:18Z DEBUG: Session keepalive on vCenter 'vCenter.com'

Cause

vProxy 的 InventorySessions.gob 檔案用於儲存 NetWorker 伺服器的 nsrvisd 服務的工作階段資訊。.gob 擴展名表明這些檔採用 Go 二進位格式，其中可能包含與庫存管理相關的會話資訊。在某些情況下，此檔案可能尚未清理，並已快取有關 vCenter 認證的過期資訊。在某些情況下，InventorySessions.gob 檔案可能會在清理期間刪除，導致嘗試登入失敗。

Resolution

重新命名資料夾 /data01/runtime/state/vbackupd/ 資料夾或刪除 .gob 檔案是建議的因應措施。

1.開啟至 vProxy 裝置的 SSH 工作階段，並以系統管理員身分登入。
2.登入後，請切換至 root： 
sudo su -
3.停止 vbackupd 服務： 
systemctl stop vbackupd
4.重新命名 /data01/runtime/state/vbackupd/ 目錄： 
mv /data01/runtime/state/vbackupd/ /data01/runtime/state/vbackupd_`date -I`.bak
5.重新載入 vProxy 精靈： 
systemctl daemon-reload
6.開始備份： 
systemctl start vbackupd
新的 /data01/runtime/state/vbackupd/ 目錄已建立。

Additional Information

確認所部署的 vProxy 應用裝置為 NetWorker 伺服器支援的最新主要版本上的最新狀態：
NVP vProxy：如何使用 nsrvproxy_mgmt 升級 NVP vProxy 裝置。
Proprietăți articol
Article Number: 000227670
Article Type: Solution
Ultima modificare: 01 mai 2026
Version:  2
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