Výstrahy PowerStore: PowerStore software component incompatible after OS upgrade
Summary: A previously installed PowerStore software component has become incompatible with the PowerStoreOS after the operating system (OS) upgrade.
Symptoms
| ID výstrahy | NDU_SOFTWARE_COMPONENT_STATUS_INCOMPATIBLE |
| Text výstrahy | PowerStore %(package_type) component may be incompatible with the installed OS. |
| Kód chyby | 0x01500701 |
- Customers see
PowerStore software component incompatiblealerts for each out-of-date component. - This indicates that the previously installed software component, identified by the alert, is now incompatible with the currently installed PowerStoreOS.
Cause
PowerStore software components including Health Check, Language Pack, and Disk Firmware packages are not upgraded as part of PowerStoreOS upgrade. If the cluster had any of these installed before the OS upgrade, they are out of date if the major and minor versions are different.
Příklad: PowerStore Health Check for 4.0.x and 4.1.x is not compatible with PowerStoreOS v4.3.x.
Resolution
This minor alert is benign; however, it is recommended to upgrade the identified PowerStore software component packages to ensure system stability.
For information about locating and installing the Health Check package compatible with the PowerStoreOS release running on the cluster, see KB article PowerStore: Jak používat funkci kontroly systému a PowerStore: Úvodní stránka pro kontroly stavu systému mimo oficiální verzi
For all other packages, install the corresponding package that is compatible with the same major and minor version as the PowerStoreOS release running on the cluster. These packages are posted in Drivers & Downloads: PowerStore-health_check-2.1.1.2-2069723 (K zobrazení dokumentu je nutné přihlásit se k webu podpory společnosti Dell.)
Contact Dell Technical Support if needed and reference this KB Article in the Service Request for expedited handling.