PowerProtect:由於初始化失敗,無法部署 VM Direct Protection Engine

Summary: 虛擬機器 (VM) Direct Engine 部署初始化失敗,並出現無法透過連接埠 9090 連線至外部 vProxy 的訊息。

Acest articol se aplică pentru Acest articol nu se aplică pentru Acest articol nu este legat de un produs specific. Acest articol nu acoperă toate versiunile de produs existente.

Symptoms

PowerProtect Data Manager 應用裝置用於透過 VM Direct Engine 解決方案保護 vSphere 環境。非軍事區 (DMZ) 叢集中的 VM Direct Engine 部署在初始化階段失敗。系統工作狀態顯示:

ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running.

Action : Deploy
TransportMode : HotaddPreferred
Vproxy : my-proxy.my-domain.com
Error : ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running. (0)
ProtectionType : VM
VproxyStatus : Failed


可使用 /var/log/brs/vmdm/vmdm.log 顯示:

YYYY-MM-DD20:37:02.229Z ERROR [] [vproxyMonitor] [][][][TRACE_ID:b28dabec92e4fcae][] [c.e.b.v.v.s.VPEProxyService.updateTask(809)] - Update VM Direct Protection Engine failed 40be4802-972d-416f-b131-43890b6c32ac ManagedProxySession(state=Failure, id=32a99bf2-1c6e-47e7-aff1-4b26b7026cc8, error: code=0, text=ProxySession unsuccessful during initialization.  Unable to deploy and verify the vProxy my-proxy.my-domain.com.  Unable to query vProxy status after 'Deploy'.  Request unsuccessful.  Unable to resolve External vproxy 'my-proxy.my-domain.com' IP address in DNS server(s).)

 

Cause

PowerProtect 裝置無法透過連接埠 9090 存取 VM Direct Engine

admin@ppdm:~> curl -v my-proxy.my-domain.com:9090
*   Trying 192.168.9.131:9090...
* connect to 192.168.9.131 port 9090 failed: No route to host
* Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
* Closing connection 0
curl: (7) Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
admin@ppdm:~>

 

Resolution

必須設定環境防火牆或網路,以允許 PowerProtect 裝置透過連接埠 22 和 9090 與 VM Direct Engine 通訊。
Proprietăți articol
Article Number: 000399113
Article Type: Solution
Ultima modificare: 19 dec. 2025
Version:  2
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