PowerScale：预配连接后，预配后步骤失败

情况 1：

Connectivity 应自动禁用 Secure Remote Services。有时自动化无法禁用 Secure Remote Services，因此存在错误，例如此处列出的错误：

OneFS 9.9.0.0 及更早版本：

Powerscale-1# # isi supportassist provision view
 
Provision Status:
 
   Current State: COMPLETED
       Sub-state: completed
Success or Fail: Fail
Percent Complete: 100%
           Error: Provisioning was successful, however some post provisioning steps failed: Failed to disable SRS

或者：

Powerscale-1# # isi supportassist provision view
 
Provision Status:
 
   Current State: COMPLETED
       Sub-state: completed
Success or Fail: Fail
Percent Complete: 100%
           Error: RuntimeError: Failed to connect to REST server: isi_papi_d service is unavailable

在 OneFS 9.10 及更高版本中，要检查的命令现在是：

Powerscale-1# isi connectivity provision view

情况 2：

在这种情况下，Secure Remote Services 不会停止运行，如下所示：

Powerscale-1# # isi esrs view
Warning: Secure Remote Service is at end of service life. Upgrade connectivity to Dell Technologies connectivity services as soon as possible by using 'isi connectivity'. See https://www.dell.com/support/kbdoc/en-us/000152189/powerscale-onefs-info-hubs cluster administration guides for more information.
                                    Enabled: Yes <<<<<<<<<<<<<<<<<<<<<<<<<<<
                       Primary ESRS Gateway: 1.2.3.4
                     Secondary ESRS Gateway: 
                        Alert on Disconnect: Yes
                       Gateway Access Pools: subnet0.pool0
          Gateway Connectivity Check Period: 60
License Usage Intelligence Reporting Period: 86400
                           Download Enabled: No
                       SRS Download Enabled: Yes
          ESRS File Download Timeout Period: 50
           ESRS File Download Error Retries: 3
              ESRS File Download Chunk Size: 1000000
             ESRS Download Filesystem Limit: 80
        Offline Telemetry Collection Period: 7200
                Gateway Connectivity Status: Disconnected <<<<<<<<<<<<<<<<<<<<<<

情况 1：

控制 Secure Remote Services 的守护程序未处于预期状态，需要手动干预。

情况 2：

Secure Remote Services 未处于预期状态，必须手动将其禁用。

情况 1：

通常，当控制 Secure Remote Services 的两个守护程序处于遵守状态时，就会发生此问题。验证它们处于正确状态：

PowerScale-1# isi services -a | egrep 'esrs|rsapi'
   isi_esrs_d           ESRS Service Daemon                      Disabled
   isi_rsapi_d          Remote-Service API Daemon                Enabled 

以下是启用 Connectivity 后 Secure Remote Services 的样子：

Powerscale-1# isi esrs view
Warning: Secure Remote Service is at end of service life. Upgrade connectivity to Dell Technologies connectivity services as soon as possible by using 'isi connectivity'. See https://www.dell.com/support/kbdoc/en-us/000152189/powerscale-onefs-info-hubs cluster administration guides for more information.
                                    Enabled: No
                       Primary ESRS Gateway: 1.2.3.4
                     Secondary ESRS Gateway: 
                        Alert on Disconnect: Yes
                       Gateway Access Pools: subnet0.pool0
          Gateway Connectivity Check Period: 60
License Usage Intelligence Reporting Period: 86400
                           Download Enabled: No
                       SRS Download Enabled: Yes
          ESRS File Download Timeout Period: 50
           ESRS File Download Error Retries: 3
              ESRS File Download Chunk Size: 1000000
             ESRS Download Filesystem Limit: 80
        Offline Telemetry Collection Period: 7200
                Gateway Connectivity Status: Disconnected

而 isi_rsapi_d 守护程序应处于启用状态，如果处于禁用状态，请使用以下命令启用它：

Powerscale-1# isi services -a isi_rsapi_d enable

而 isi_esrs_d 守护程序应在调配连接后禁用，请使用以下命令将其禁用：

Powerscale-1# isi services -a isi_esrs_d disable

验证 isi_rsapi_d 现在正在每个节点上运行，并且不再有 isi_esrs_d 使用以下命令运行的守护程序：

PowerScale-1# isi_for_array -s "ps -auxww | egrep 'isi_rsapi|isi_esrs' | grep -v grep"

输出应返回类似于以下内容的内容：

Powerscale-2# isi_for_array -s "ps -auxww | egrep 'isi_rsapi|isi_esrs' | grep -v grep"
Powerscale-1: root    2869   0.0  0.8 108068  46684  -  Ss   Thu00       0:03.86 /usr/sbin/isi_rsapi_d
Powerscale-2: root    3015   0.0  0.6 121852  35640  -  Ss   Wed00       0:05.96 /usr/sbin/isi_rsapi_d
Powerscale-3: root    3056   0.0  0.6 102756  36972  -  Ss   Wed07       0:04.32 /usr/sbin/isi_rsapi_d
Powerscale-4: root    2743   0.0  0.6 108676  36412  -  Ss   Tue21       0:04.69 /usr/sbin/isi_rsapi_d
Powerscale-2#

如果输出未反映示例输出，请启动收集并联系 戴尔技术支持。

如果输出与示例相同，请使用新的访问密钥和 PIN 再次进行预配。

情况 2：

尝试使用以下命令禁用 Secure Remote Services：

PowerScale-1# isi esrs modify --enabled=false --force

如果命令返回到提示符时没有错误，请检查状态：

Powerscale-1# # isi esrs view
Warning: Secure Remote Service is at end of service life. Upgrade connectivity to Dell Technologies connectivity services as soon as possible by using 'isi connectivity'. See https://www.dell.com/support/kbdoc/en-us/000152189/powerscale-onefs-info-hubs cluster administration guides for more information.
                                    Enabled: No <<<<<<<<<<<<<<<<<<<<<<<<<<<
                       Primary ESRS Gateway: 1.2.3.4
                     Secondary ESRS Gateway: 
                        Alert on Disconnect: Yes
                       Gateway Access Pools: subnet0.pool0
          Gateway Connectivity Check Period: 60
License Usage Intelligence Reporting Period: 86400
                           Download Enabled: No
                       SRS Download Enabled: Yes
          ESRS File Download Timeout Period: 50
           ESRS File Download Error Retries: 3
              ESRS File Download Chunk Size: 1000000
             ESRS Download Filesystem Limit: 80
        Offline Telemetry Collection Period: 7200
                Gateway Connectivity Status: Disconnected 

可以尝试新的资源调配，并使用群集的软件 ID （SWID） 使用新的访问密钥和 PIN。

如果命令出错且无法禁用，请启动收集并联系 戴尔技术支持。

此问题预计将在未来的 OneFS 代码版本中得到解决。