Avamar: How to Configure Email Notifications for Backup Failures

This article provides an overview of how to use the Avamar Administrator console to configure email notifications for backup failures.

The information in this article is intended for customers, partners, and Dell Professional Services or Delivery personnel. It assumes that readers are familiar with the use of the Avamar interface and can identify and troubleshoot issues relating to Simple Mail Transfer Protocol (SMTP) servers.

Dell Support does not implement or assist end users or partners with the configuration of notifications as described here. If firsthand assistance is required to get the functionality working in an environment, contact the Dell account manager to request a Professional Services engagement.

1. On the Avamar Utility Node, check that the Avamar Administrator Management Console Service (MCS) configuration file mcserver.xml contains the correct smtpHost value in order that email messages successfully be routed.

2. In the Avamar Administrator, go to Tools > Manage Profiles.

3. Configure the profile with the kind of events that cause it to trigger. 

4. On the Email Notification screen, enter a recipient email address and add it to the Recipient Email List using the + (add) button.

5. Once the profile is created, review the details on the 'Manage All Profiles' screen.

       

6. Test whether email messages are being generated by editing the profile and selecting the 'Email Notification' tab.