Avamar: o upgrade do proxy falha com o erro de exclusão do proxy

Сводка: O Proxy Deploy Management (PDM) apresentou falha ao fazer upgrade do proxy com o erro "Error delete proxy".

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Симптомы

A ferramenta Proxy Deploy Management (PDM) falha ao fazer upgrade do proxy do Avamar da versão antiga (7.2) para a nova versão (7.3), relatando o seguinte erro no console:

Error deleting proxy
 

Erro no console do PDM

 

PDM - Proxy não acessível 

(O upgrade exige que a VM do proxy esteja ligada)

Причина

O log de gerenciamento de implementação (/usr/local/avamar/var/log/vcs/deploymentmanager.log) Relata esse erro e indica que os discos de proxy em vários datastores causaram o problema:

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
 

Um exemplo de discos proxy do Avamar localizados em diferentes datastores:

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

Разрешение

Envolva o administrador do vCenter para executar um Storage vMotion em um datastore completamente diferente para essa máquina virtual (VM_) proxy.

 

Затронутые продукты

Avamar, Avamar Server

Продукты

Avamar, Avamar Client for VMware
Свойства статьи
Номер статьи: 000170538
Тип статьи: Solution
Последнее изменение: 14 Jul 2026
Версия:  10
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