Data Domain: Enabling DD Boost API Logging | Precert Logs

Zhrnutie: This knowledge base article explains how to enable the DD Boost plugin logging when troubleshooting issues related to Boost and BoostFS. This is called a precert log.

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Pokyny

Note: The DD Boost plugin does not log detailed API activity by default. Enabling precert logging using the ddboost_precert.ini file allows for deeper diagnostics. Incorrect file placement, missing permissions, or misconfiguration can prevent log generation.

Reasons to Enable API-Level (precert) Logging:

  • DD Boost or BoostFS operations are failing or behaving unexpectedly.
  • Engineering or Support requests detailed API-level logs for analysis.
  • No logs are generated despite expected Boost activity.

General Notes:

  • Only enable precert logging when explicitly requested by Engineering or Support.
  • Monitor disk space closely; logs can grow rapidly.
  • Ensure correct permissions and file placement.
  • Remove the .ini file to disable logging.
  • BoostFS must be unmounted and remounted for changes to take effect.

File Locations by OS

Operating System ddboost_precert.ini Location ddboost_precert.log Location
Linux /ddboost_precert.ini /DDLog/ddboost_precert.log
Solaris /ddboost_precert.ini /DDLog/ddboost_precert.log
UNIX /ddboost_precert.ini /DDLog/ddboost_precert.log
Windows C:\ddboost_precert.ini C:\DDLog\ddboost_precert.log

For BOOST/BoostFS Versions Prior to 7.0

Create an empty file named ddboost_precert.ini at the appropriate location (see table above). This enables logging to the default path.


For BOOST/BoostFS Version 7.0 and Later

Create a configured ddboost_precert.ini file with the following contents:

precert_enabled=true
num_log_files=4
log_file_size=512
log_file_name=ddboost_precert.log
log_file_dir=/DDLog
ddcl_logs_include=true
ddcl_logs_sev=4
  • This configuration creates four log files of 512MB each (2GB total).
  • Adjust num_log_files and log_file_size as needed.
  • Logs can be redirected to a different location if disk space is limited.

Linux BOOSTFS Client Setup

  1. Create /DDLog directory:
    • mkdir /DDLog
      chmod 777 /DDLog
  2. Create /ddboost_precert.ini with the configuration above.

  3. Ensure BoostFS is unmounted and remounted:

    • mount -o log-level=debug <mount_point>

Windows BOOSTFS Client Setup

  1. Create C:\ddboost_precert.ini with the following content:
    • precert_enabled=true
      num_log_files=3
      log_file_size=500
      log_file_name=ddboost_precert.log
      log_file_dir=C:\DDLog
      ddcl_logs_include=true
      ddcl_logs_sev=4
  2. Create C:\DDLog and assign full read/write permissions.

  3. Unmount and remount BoostFS with debug logging enabled.


Cleanup and Disabling Logging

  1. Delete the ddboost_precert.ini file.
  2. Delete the DDLog directory and its contents.
  3. Remount BoostFS to apply changes.
  4. Collect BoostFS logs from /opt/emc/boostfs/log.

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Data Domain

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Vlastnosti článku
Číslo článku: 000020437
Typ článku: How To
Dátum poslednej úpravy: 10 nov 2025
Verzia:  7
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