VNX:错误 HC_DM_14505148557 和错误 HC_DM_14505148498
摘要: Slic 签名失败和唯一 ID 失败(用户可纠正)
症状
CE 更换了数据移动器上的 DIMM,“setup_slot -init”命令失败,并显示上述 nas_checkup 错误。
Blades : Check unique id Error HC_DM_14505148498: * The uniqueid reported by the Blade server_3 does not match the /nas/server/slot_3/start file. Action : Escalate this issue through your support organization if needed. Provide this output in the escalation.
Blades : Check slic signature Error HC_DM_14505148557: No SLIC signature in device file. grep slicsignature /nas/server/slot_3/device command failed with exit code 1. Action : Investigate by running the command manually. Escalate this issue through your support organization if needed and refer to EMC Knowledgebase number emc195492. Provide this output and the output from any commands that you ran for this procedure in the escalation.
原因
slicsignature 验证 /nas/server/slot_x/device
uniqueid 验证 /nas/server/slot_x/start 中缺少 ID
[nasadmin@xxxxx ~]$ cat /nas/server/slot_3/device device isa isa-0 device pci pci-0 dskdumpconfig full slot=3 pciautoconfig el3config tier2-aui slicsignature validate=132613
[nasadmin@ xxxxx ~]$ cat /nas/server/slot_3/start -serial swapserial #verify_start flashupg post=upgrade bios=upgrade fwbd=upgrade logsys add output disk=root_log_3 bufsz=256 logsys add output event bufsz=2048 ap boot setid celerraid=APXXXXXXXXXXXXXXXX setinitiator cs_hostname=Celerra_ xxxxx cs_external_ip=10.241.183.190 uniqueid validate=50060168:46e05cb0
解决方案
其他 KBA 要求您运行 setup_slot -init 命令以清除 Slic 签名失败。我发现以下过程解决了我的问题,但您最终可能需要完成 setup_slot -init 过程。
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检查 /nas/server/slot_x/start 文件条目并检查“uniqueid validate=”行。
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发出以下命令以确定 uniqueid 条目应该是什么:
[nasadmin@ xxxxx ~]$ /nas/sbin/t2tty -C 3 "uniqueid" 1492624816: KERNEL: 6: WWN Seed (at address ffd80210): 46e05cb0 1492624816: SYSTEM: 6: uniqueid: "50060168:46e05cb0" 1492624816: ADMIN: 6: Command succeeded: uniqueid
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使用 VI 编辑器编辑 /nas/server/slot_x/start 文件,并将正确的值添加到“uniqueid validate=”行。您可能还必须添加前导文本“uniqueid validate=”。
[nasadmin@ xxxxx ~]$ cat /nas/server/slot_3/start -serial swapserial #verify_start flashupg post=upgrade bios=upgrade fwbd=upgrade logsys add output disk=root_log_3 bufsz=256 logsys add output event bufsz=2048 ap boot setid celerraid=APXXXXXXXXXXXXXXXX setinitiator cs_hostname=Celerra_ xxxxx cs_external_ip=10.241.183.190 uniqueid validate=50060168:46e05cb0 < --- Edit the last line in file.
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检查/nas/server/slot_x/device文件条目,并检查“slicsignature validate”行。如果缺少此行或详细信息,请继续执行下一步。
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检查“/nasmcd/getreason -e”命令输出以确定数据移动器 Slic 代码。
[nasadmin@xxxxx~]$ /nasmcd/getreason -e 10 - slot_0 primary control station 5 - slot_2 contacted(Post Code = 0x61 ; Mid Code = 0x80 ; Blade Code = 0x2c ; Slic Code = 132613) 5 - slot_3 contacted(Post Code = 0x61 ; Mid Code = 0x80 ; Blade Code = 0x2c ; Slic Code = 132613)
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使用 VI 编辑器编辑 /nas/server/slot_x/device 文件,并将正确的值添加到“slicsignature validate=”行。您可能还必须添加前导文本“slicsignature validate=”。
[nasadmin@xxxxx ~]$ cat /nas/server/slot_3/device device isa isa-0 device pci pci-0 dskdumpconfig full slot=3 pciautoconfig el3config tier2-aui slicsignature validate=132613 < --- Edit the last line in file.
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重新运行“nas_checkup”以验证错误是否已修复。您可以运行“nas_checkup -rerun”来仅检查以前的故障或错误。
如果需要,请通过服务提供商上报此问题,并在上报中提供nas_checkup输出。