RecoverPoint for VMs：群組處於「錯誤」狀態，RPA 似乎佔用 100% 的 CPU，且 ESXi 主機顯示許多 VM 的佇列工作

摘要: 虛擬機器的 RecoverPoint 複製已中斷，一致性群組 （CG） 發生錯誤，RecoverPoint 應用裝置 （RPA） 佔用 100% CPU，而 ESXi 主機和虛擬機器 （VM） 顯示卡住。

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症狀

RecoverPoint 虛擬機器一致性群組 （CG） 處於錯誤狀態：
  

Group01:
    Enabled: YES
    Transfer source:N/A
    Copy:
      Prod:
        Enabled: YES
        Active primary RPA: RPA 5
        Unavailable RPAs:
          Items: RPA 5
        Storage access: DIRECT ACCESS (marking data)
      Replica_at_target:
        Enabled: YES
        Active primary RPA: RPA 5
        Unavailable RPAs:
          Items: RPA 5
        Journal: DISTRIBUTING PRE REPLICATION IMAGE
        Storage access: NO ACCESS
        Max journal size: 1.09 TB
    Link:
      Prod->Replica_at_target:
        Data Transfer: ERROR



管理紀錄 （extracted*/files/home/kos/control/management.log.gz） 顯示關閉虛擬機器電源失敗： 

genericWarningID=WarnID_VMS_REGULATED,problemSeverity=ProblemSeverity_ERROR,genericWarningCategory=WarnCategory_GROUP,siteUID=Option(SiteUID(0x2xxxxxxxxxxxxxxx)),boxRole=[],hostID=NoOption,globalLinks=[],groupCopies=Vector(),groups=Vector(),links=Vector(),devices=Vector(),hostVolumes=Vector(),vms=Vector((vcUuid=(uuid=xxxxxxxx-e844-4456-b9b5-xxxxxxxxxxxx),uuid=xxxxxxxx-33f1-9036-4975-xxxxxxxxxxxx),(vcUuid=(uuid=xxxxxxxx-e844-4456-b9b5-xxxxxxxxxxxx),uuid=xxxxxxxx-fde7-63ee-b1a0-xxxxxxxxxxxx),(vcUuid=(uuid=xxxxxxxx-e844-4456-b9b5-xxxxxxxxxxxx),uuid=xxxxxxxx-fc05-2aa8-6783-xxxxxxxxxxxx),(vcUuid=(uuid=xxxxxxxx-e844-4456-b9b5-xxxxxxxxxxxx),uuid=xxxxxxxx-96d7-3d4b-3972-xxxxxxxxxxxx)),arrays=Vector(),contents=RecoverPoint failed to power off VMs. VMs: VM1.copy, VM2.copy, VM6.copy, VM5.copy



連接器記錄中顯示許多工作失敗： 

2021-09-23 16:33:09,288 [pool-7-thread-8] (ActionInfo.java:45) DEBUG - actionInfo for entity: 'rp.VM6.copy.shadow', action description: VirtualMachine.powerOff
2021-09-23 16:33:09,288 [pool-7-thread-8] (ActionInfo.java:46) DEBUG - state: Error task: Task:task-328099 @ https://10.xx.xx.xx:443/sdk
2021-09-23 16:33:09,288 [pool-7-thread-8] (ActionInfo.java:61) ERROR - Action failed: Task:task-328099 @ https://10.xx.xx.xx:443/sdk state: 'Error', error Message: Another task is already in progress.
2021-09-23 16:33:09,289 [pool-7-thread-8] (BaseCommand.java:69) ERROR - Command failed: SetVMPowerStateCommand(ID:5339931996651185259) took: 1537
com.emc.recoverpoint.connectors.vi.exceptions.VCConnectorException: Another task is already in progress.


開啟 VM 電源後，ESXi 主機 VMkernel 記錄可能會顯示 IO/VSCSI/分割器錯誤： 

2021-09-21T19:49:56.291Z cpu59:xxxxxxx)WARNING: VSCSI: 3577: handle 8194(vscsi0:0):WaitForCIF: Issuing reset;  number of CIF:1
2021-09-21T19:49:56.291Z cpu59:xxxxxxx)VSCSI: 2685: handle 8194(vscsi0:0):Reset request on FSS handle 81507336 (1 outstanding commands) from (vmm0:rp.VM1.copy.shadow)
2021-09-21T19:49:56.291Z cpu30:xxxxxxx)VSCSI: 2970: handle 8194(vscsi0:0):Reset [Retries: 0/0] from (vmm0:rp.VM1.copy.shadow)
2021-09-21T19:49:56.291Z cpu30:2097789)esx_splitter: KL_INFO:862: #2 - VSCSISplitter_ResetTarget: got a RESET TARGET request (not an ABORT!) handle ptr=0x430c4244ac00, filterInfo ptr=0x430c4244af60, cmd cdb[0]=0
2021-09-21T19:49:56.291Z cpu30:xxxxxxx)esx_splitter: KL_INFO:862: #2 - EsxSplitterVolume_HandleResetTarget: Called for volume guid 0xa7ce510709e9xxxx. resetTargetHandlingPolicy = 3, state = 1, bDomino = 0
2021-09-21T19:49:56.291Z cpu30:xxxxxxx)esx_splitter: KL_INFO:862: #2 - EsxSplitterVolume_HandleResetTarget: Policy is RESET_TARGET_POLICY_DO_NOTHING.
2021-09-21T19:49:56.291Z cpu30:xxxxxxx)VSCSI: 2753: handle 8194(vscsi0:0):Completing reset (0 outstanding commands)

2021-09-22T15:23:17.036Z cpu45:xxxxxxx)esx_splitter: KL_ERROR:937: #0 - IoEsx_ToStorage_v_isSucceeded_i: IO 0x4330e150e0e0 Failed. Host_Status = 0x5, Device_Status = 0x0, dataLength = 512
2021-09-22T15:23:17.037Z cpu45:xxxxxxx)esx_splitter: KL_ERROR:937: #0 - IoEsx_ToStorage_v_isSucceeded_i: numFSSRetries = 0, numFDSRetries = 0, absTimeoutMS = 64359253, startTC = 0
2021-09-22T15:23:17.037Z cpu45:xxxxxxx)esx_splitter: KL_ERROR:937: #0 - CommandIoFromRpaRead_v_storageReadEndIo_i: Failed to read data from guid 0x468127a1xxxxxxxx. Io status 0. msgId = 1155. Sending Nack to Kbox.
2021-09-22T15:23:17.037Z cpu45:xxxxxxx)esx_splitter: KL_ERROR:937: #0 - HandlesManager_v_acquire_handle_i: tried to acquire invalid handle 60


ESXi 檔案 /scratch/log/iofilterd-cvtblrt.log or /var/run/log/iofilterd-cvtblrt.log 發生事件： 

2021-09-22T15:23:17Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvdrv_msg_recv_bytes:502: EOF while reading next message header from sd=14
2021-09-22T15:23:17Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvdrv_msg_socket_destroy:133: Destroying socket sd=14
2021-09-22T15:23:17Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvdrv_msg_recv_bytes:502: EOF while reading next message header from sd=15
2021-09-22T15:23:17Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvdrv_msg_socket_destroy:133: Destroying socket sd=15
2021-09-22T15:53:43Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvblrtd_uxmsg_accept_cb:51: Accepted new LI connection sd=14
2021-09-22T15:53:43Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvdrv_msg_socket_create:107: Initialized new AF_UNIX socket connection for sd=14
2021-09-22T15:53:43Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvblrtd_uxmsg_accept_cb:51: Accepted new LI connection sd=15
2021-09-22T15:53:43Z iofilterd-cvtblrt[2103769]: CVBLRTD: cvdrv_msg_socket_create:107: Initialized new AF_UNIX socket connection for sd=15
2021-09-22T15:53:43Z iofilterd-cvtblrt[2103769]: CVBLRTD: <= CVBLRT_UXMSG_HELLO#14: vm_uuid=21454cf30ba22688xxxxxxxxxxxxxxxxxxxx, vmdk_uuid=6000c29e6b90342xxxxxxxxxxxxxxxxxxxx, vmdk_path=/vmfs/volumes/vsan:52d3a286xxxxxxxxxxxx-330164f7xxxxxxxx/xxxxxxxxxxx-9622-b3a6-af52-000axxxxxxxxxxxx/VM3.copy_1.vmdk, vmdk_type=BOOT
2021-09-22T15:53:43Z iofilterd-cvtblrt[2103769]: CVBLRTD: <= CVBLRT_UXMSG_HELLO#15: vm_uuid=214xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx, vmdk_uuid=6000xxxxxxxxxxxxxxxxxxxxxxxxxxxx, vmdk_path=/vmfs/volumes/vsan:52d3a286xxxxxxxx-330164f7xxxxxxxx/xxxxxxxx-9622-b3a6-af52-xxxxxxxxxxxx/VM1.copy.vmdk, vmdk_type=BOOT

 

原因

受 RecoverPoint 保護/目標 VM 具有的規則中有下列 VM 儲存原則：
一般規則
快取 > 自訂 
Provider                                            cvtblrt
   freeBoot                                            0

這會導致虛擬機器使用稱為 Commvault BlockiLevel Replication IO Filter （CVBLRT） 的第三方 IO 篩選器，導致下劃線虛擬機器 出現 IO 錯誤。
RecoverPoint 無法讀取或寫入 VM，並導致錯誤和 VM 的工作佇列。

解析度

主意：
在不使用 Commvault BlockiLevel Replication IO Filter （CVBLRT） 的情況下，將儲存原則變更為預設原則或任何原則。

受影響的產品

RecoverPoint for Virtual Machines
文章屬性
文章編號: 000192169
文章類型: Solution
上次修改時間: 12 5月 2026
版本:  9
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