PowerProtect：VDDK 錯誤 3014 導致 VM 備份失敗 |權限不足

• 備份機制：瓦德普
• VDDK 錯誤代碼：3014
• VM 備份 失敗 或 已完成，但出現例外 狀況，並出現如下警告：

message#1 : 
Unable to collect list of allocated blocks for 'Hard disk 2'. Unable to query allocated blocks of virtual disk ... Unable to open source VMDK '[Datastore-xyz.vmdk'. VDDK Error: 3014: Insufficient permissions in the host operating system. 

message#2 : 
CBT data not available: Synthesizing used block list to cover entire logical disk.

message#3 : 
Unable to collect list of allocated blocks for 'Hard disk 3'. Unable to query allocated blocks of virtual disk ... Unable to open source VMDK '[Datastore-nnn] nnn/VM_1.vmdk'. VDDK Error: 3014: Insufficient permissions in the host operating system. message#4 : CBT data not available: Synthesizing used block list to cover entire logical disk. Error : Backup has FAILED. Unable to backup virtual disk "Hard disk 3". Unable to initialize Block Reader. Unable to open source VMDK '[Datastore-nnn] nnn/VM_1.vmdk'. VDDK Error: 1: Unknown error. (500)

記錄項目範例：

記錄： BackupVmSessions-<SessionID>.log

記錄位置： /opt/emc/vmdirect/runtime/logs/recycle/vpod/

  2025-11-18 17:21:42.051+0100  13      INFO    ppdm-vmdirect.domain.lan     15457   connectionpool.go(108)  main.(*diskconnectionpool).GetConnectionData    After open disk ... error is Vddk Open failed: VDDK Error: 1: Unknown error.
  2025-11-18 17:21:44.067+0100  14      INFO    ppdm-vmdirect.domain.lan     15457   connectionpool.go(108)  main.(*diskconnectionpool).GetConnectionData    After open disk ... error is Vddk Open failed: VDDK Error: 1: Unknown error.
  2025-11-18 17:21:46.101+0100  15      INFO    ppdm-vmdirect.domain.lan     15457   connectionpool.go(108)  main.(*diskconnectionpool).GetConnectionData    After open disk ... error is Vddk Open failed: VDDK Error: 1: Unknown error.

記錄： vbackupd-vddk.log

記錄位置： /opt/emc/vproxy/runtime/logs/vbackupd

2025-11-18T16:21:40.854Z NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Open disk '[vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01.vmdk'.
2025-11-18T16:21:40.973Z NOTICE: VDDK INFO VixDiskLib: Error occurred when obtaining NFC ticket for [vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01.vmdk. Error 3014 (Insufficient permissions i
n the host operating system) (No permission to perform this action.) at 3510.
2025-11-18T16:21:41.000Z NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Cannot open disk [vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01.vmdk. Error 3014 (Insufficient permissions in the hos
t operating system) at 7112.
2025-11-18T16:21:41.000Z NOTICE: VDDK INFO VixDiskLib: VixDiskLib_Open: Cannot open disk [vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01.vmdk. Error 3014 (Insufficient permissions in the host
operating system) at 7199.
2025-11-18T16:21:41.374Z NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Open disk '[vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01_1.vmdk'.
2025-11-18T16:21:41.499Z NOTICE: VDDK INFO VixDiskLib: Error occurred when obtaining NFC ticket for [vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01_1.vmdk. Error 3014 (Insufficient permissions
 in the host operating system) (No permission to perform this action.) at 3510.
2025-11-18T16:21:41.512Z NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Cannot open disk [vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01_1.vmdk. Error 3014 (Insufficient permissions in the h
ost operating system) at 7112.
2025-11-18T16:21:41.512Z NOTICE: VDDK INFO VixDiskLib: VixDiskLib_Open: Cannot open disk [vsanDatastore] c753ee68-3e23-1445-7c18-005056015c9f/win-sql01_1.vmdk. Error 3014 (Insufficient permissions in the hos
t operating system) at 7199.
2025-11-18T16:21:41.515Z NOTICE: VDDK INFO VixDiskLib: VixDiskLib_Disconnect: Disconnect.
2025-11-18T16:21:41.515Z NOTICE: VDDK INFO VixDiskLib: Backup Failure Function: VixDiskLib_Open
2025-11-18T16:21:41.515Z NOTICE: VDDK INFO VixDiskLib: Backup Failure Error: 3014

在 PowerProtect Data Manager 中設定的 vSphere 使用者帳戶沒有必要的權限：

• vCenter 角色權限：

  Virtual Machine → Provisioning → Allow virtual machine download
  

• PowerCLI 相當：

  VirtualMachine.Provisioning.GetVmFiles
  

請參閱 PowerProtect Data Manager VMware 虛擬機器使用者指南 - PowerProtect Data Manager 中的最低必要 vCenter 使用者帳戶權限一節：資訊中心產品文件與資訊 

• 將遺失的權限新增至 vSphere 帳戶

  • 在 vCenter 中，編輯指派給 PowerProtect 使用者的角色。
  • 新增：

    Virtual Machine → Provisioning → Allow virtual machine download
    

• 驗證 PowerProtect Data Manager 中的權限

  • 登入 PowerProtect Data Manager UI。
  • 瀏覽：

    Infrastructure → Asset Sources → vCenter → Select vCenter → Edit → Verify User
    

  • 確認具有所有必要的權限。

• 重試備份工作

  • 更新權限後，請重新執行失敗的備份。

缺少權限時的範例：

找到所有必要權限的範例：