PowerFlex 3.x: GW Is Experiencing An Java Error - OutOfMemoryError

摘要: The Gateway (GW) is not functioning properly.

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症狀

The GW's logs show "OutOfMemoryError: Java heap space" messages:

scaleio-trace.log

2024-03-31 05:37:27,674 [https-jsse-nio-443-exec-6] ERROR c.e.s.s.s.ConnectionServiceImpl - Error invoking connection call to server
java.lang.IllegalStateException: java.io.IOException: java.lang.reflect.InvocationTargetException
        at org.apache.catalina.webresources.AbstractSingleArchiveResourceSet.getArchiveEntry(AbstractSingleArchiveResourceSet.java:99)
... ...
Caused by: java.lang.OutOfMemoryError: Java heap space

 

scaleio.log

2024-03-19 00:41:45,534 [command-service-0-ReceiveLoop-1319392906] ERROR c.e.e.n.c.LayeredProtocolConnection - LPC-1319392906 #ea7ca146fa916e54 [10.14.226.11:6611]: OutOfMemoryError in receive loop
java.lang.OutOfMemoryError: Java heap space

 

Impact

GW REST API was not responsive and times out. 

原因

The sessionCacheSize property has a limit that can slow down the rate of memory leakage. By setting this limit to 2000, it prevents issues associated with rapid API calls.

解析度

1. Edit the following file on the GW:

/opt/emc/scaleio/gateway/conf/server.xml

 

2. Add the following string below before maxHttpHeaderSize="16384" (e.g. line 103):

sessionCacheSize="2000"

For example:
sessionCacheSize

3. Save the change and restart the GW service:

systemctl restart scaleio-gateway

 

Impacted Versions

PowerFlex 3.6.2.x-3.6.4.x

Fixed In Version

PowerFlex 3.6.5

受影響的產品

PowerFlex Software
文章屬性
文章編號: 000227121
文章類型: Solution
上次修改時間: 08 7月 2025
版本:  4
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